JEWISH CARE

Multi-Task Supportive Volunteer

Betty Asher Loftus Centre, Friern Barnet

Role Summary:

The Multi-Task Supportive Volunteer provides flexible, varied assistance across the service, helping staff and residents with day-to-day tasks that enhance wellbeing, create a warm environment, and ensure activities run smoothly. This role is ideal for someone who enjoys variety and is happy to support wherever help is needed most.

Time Commitment: Regular weekly commitment, timings flexible to suit the volunteer and staff team.

How this role makes a difference:
The Multi-Task Supportive Volunteer plays a vital role in enhancing the daily lives of residents and supporting the care team and living well facilitators. By providing flexible assistance across a variety of tasks, volunteers help create a welcoming, well-organised, and engaging environment.

Your presence:

• Frees up staff to focus on personalised care, ensuring residents receive more one-to-one attention.
• Encourages social interaction and reduces loneliness, helping residents feel valued, included, and connected.
• Supports the smooth running of activities and mealtimes, contributing to structure, enjoyment, and overall wellbeing.
• Brings warmth, companionship, and a friendly face, creating a positive impact on the emotional and social wellbeing of residents.

In short, your contribution ensures that each day runs more smoothly, residents feel cared for and engaged, and staff can dedicate more time to delivering high-quality, person-centred care.

What you’ll be doing in this role: Key Responsibilities

Tasks may vary depending on the needs of the service but can include:

• Offering general support to staff and residents in communal areas
• Assisting with wellbeing activities such as arts and crafts, games, reminiscence groups, or gentle exercise
• Supporting mealtimes—helping residents to the dining area, serving food, or offering company (training provided if required)
• Providing companionship, friendly conversation, and social engagement
• Helping with light administrative tasks—organising materials, handing out information
• Running small errands around the building, such as distributing newsletters or escorting residents to activities
• Helping set up rooms for sessions or events and tidying away afterwards
• Reporting concerns, observations, or feedback to staff supervisors and maintaining appropriate boundaries

Skills & experience required:

• This role is suitable for volunteers who are adaptable, friendly, and enjoy supporting a variety of tasks. The following skills and experiences are desirable:
• Flexibility & adaptability: Comfortable supporting a variety of tasks and able to respond to changing needs.
• Teamwork & independence: Able to work collaboratively with staff and other volunteers.
• Awareness of older people’s needs: An understanding of the challenges and issues that can affect people in later life, or willingness to learn (training provided).
• Organisational skills: Ability to follow instructions, assist with tasks such as setting up activities or distributing resources, and help maintain a tidy, safe environment.
• Confidently engage with a diverse range of people and enjoy helping others.
• A strong understanding and of issues that affect people in later life.
• Reliability, consistency and dependability.
• Good conversational and listening skills with a clear speaking voice.
• Patience, empathy and a non-judgemental attitude.
• The ability to work independently but also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns.

Induction, Learning & Development:
Training is available so volunteers can carry out their roles to the highest professional standards, develop new skills, build confidence, make new friends and take on new and increasingly responsible tasks. 
Jewish Care will provide the following training, essential for this role:

• Provide you with access to a Volunteer Handbook and all Policies and Procedures.
• Provide Induction Training:  Getting to know Jewish Care, Communication & Disability Awareness, Boundaries & Confidentiality, Safeguarding, Health & Safety, GDPR.
• Provide on the job induction.

Benefits of Volunteering with Jewish Care:

Without our volunteers, we simply couldn’t function.  We absolutely depend on you.  Whatever your age, disability, whether you are working, unemployed or retired, there are opportunities to help at Jewish Care.

As well as helping others you’ll get the chance to develop skills, build confidence and make new friends.

• Enhance the lives of older people, making a real difference to the Jewish Community we support.
• Be part of a great team and make new friends.
• Build your confidence and develop transferable skills.
• Access to a comprehensive training programme designed for the social care environment.
• Gain valuable experience and enhance your CV
  
  

Our aim is to enable people to enjoy a first-class experience as volunteers, making the most of their skills to make an impact on the communities that Jewish Care serve.

Why get involved with Jewish Care?
The work of Jewish Care and the services we provide to our community are vital.  We touch the lives of 10,000 people each week, with everything we do being underpinned by our Jewish values and ethics.  We provide services to:

• Older people
• People with Mental Health needs
• Holocaust Survivors
• People who are living with Dementia
• People with physical and sensory disabilities
• People who care for others

We can only do this thanks to our amazing professional staff of 1,400 and the 3,000 dedicated volunteers who help make our work possible.

Next Steps to becoming a volunteer at Jewish Care:
Step 1: Please complete an expression of interest form for this role, which will automatically create a profile on our volunteer management system.  After you have applied, we will be in touch to discuss this role in more detail.
Step 2: Following a successful conversation, with a member of the Volunteers Team or Hiring Manager you will be invited for an interview (and asked to bring identification with you).
Step 3: Following a successful interview, you will be offered the volunteering role and asked to add further information into your volunteer profile, providing two references and completing a DBS (previously CRB) application form online.  Additional paperwork may need to be completed for some roles e.g. volunteer driver.
Step 4: You will be invited to attend mandatory Volunteer Induction Training, as well as any specialist training relevant to your volunteer role. Training is to enable volunteers to carry out roles to the highest professional standards, develop skills, build confidence and meet other new volunteers
Step 5:  Mazel-tov/Congratulations!: Once we have received and recorded a suitable DBS, satisfactory references and training has been completed, you are officially part of the Jewish Care Volunteer network!

This is a voluntary position that supports the work or our services and is not replacing the work of a paid member of staff.  This role does not form any part of any contract of employment.

If you have any questions at all about volunteering with Jewish Care,  please contact volunteering@jcare.org or telephone 020 8922 2405.