Volunteering with the RSPCA QLD

Wildlife Ward Assistant | Wacol


What to expect

There are a number of vacancies available in our busy Wildlife Hospital with various shifts across week days and weekends.  This position would suit applicants that have an interest in our native wildlife and a commitment to learn about the daily care required for them; are dedicated to improving their welfare and would like to gain exposure to a native animal hospital environment. Applicants will be involved with cleaning and the daily care of native wildlife (eg birds, possums, lizards and turtles) that are currently in care. In line with wild animal rehabilitation practices, please note that handling of wildlife will be minimal.


These can be challenging roles as you may be faced with situations where animals are sick, uncomfortable or in pain.  You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!

Please note: we are unable to offer placements for Vet nursing students; please contact your course provider.

What are the benefits?


  • Close encounters with native Australian wildlife!
  • Learning about native wildlife and domestic bird care and husbandry
  • Opportunity to gain new skills and learn about the vet care industry
  • Becoming part of a friendly new community

What are the tasks?


  • Providing enrichment for domestic birds
  • The daily cleaning of animal enclosures which involves removing used leaf and food, plus soiled newspaper and towels, and replacing with fresh supplies
  • Assist with stock control and re-stocking of supplies where appropriate.
  • Sweeping and mopping floors, removing rubbish, washing animals’ water and food bowls, replacing food and water.
  • Hygiene control – this is critical as a shelter environment is a high-risk area for diseases, some of which are communicable to humans or your own pets.  This means ensuring appropriate sanitisation and hand-washing after handling animals or enclosures, use of appropriate personal protection equipment (PPE) such as gloves, gowns, etc, to prevent disease and avoid cross contamination.  
  • Assistance with ensuring the hosptial environment and reception area is presentable, and general tidying up.
  • Taking bins of soiled towels to the laundry and collecting clean towels etc to take back to your area.
  • Undertake general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.
  • Occasional minimal animal handling involved 

What skills and characteristics do I need?

  • Confidence in working with animals
  • Resilience – you will see and be required to care for animals with various illnesses or injuries and this can be confronting and upsetting
  • Be able to work independently
  • Be physically fit (able to lift 10kg) and able to stand for long periods
  • Attention to detail and able to accurately follow instructions
  • Enjoy working in a team environment
  • Excellent communication skills
  • Hard working and committed to the RSPCA

When can I volunteer?

  • We currently have vacancies to assist in the wards from 4am - 8am, 8am-12pm, 12pm-4pm, 4pm-8pm or 8pm - 12am
  • Orientation and animal training will be provided.

If you could please specify in your application which shift you would ideally like to have, that would be much appreciated. 

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au