Wildlife Reception | Eumundi Wildlife Rehabilitation Centre
Start Their Rescue Story at the Front Desk!
What to expect
This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills. In this role you will provide vital help to all creatures great and small by greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.
Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife. As such you will need to possess a certain level of resilience when handling these situations.
What are the benefits?
🏥 Hands‑on exposure to the day‑to‑day operations of a busy Wildlife veterinary clinic, with the chance to see a wide variety of species—from common wildlife to endangered animals
🦘 Learn more about Australian wildlife, including species identification techniques and natural behaviours
🤝 Be part of a team of enthusiastic, hardworking individuals who will support you as you develop new skills
What are the tasks?
📋 Recording accurate details for incoming and outgoing animals
🐾 Assisting staff with animal handling as required
🧹 Ensuring the reception waiting area and consultation rooms are clean, tidy and welcoming at all times
📞 Liaising with wildlife carers regarding the placement of injured or juvenile animals, birds and reptiles
☎️ Answering general telephone enquiries from wildlife carers
⌨️ Completing additional data entry tasks and general administrative duties as required
🔄 Assisting in other areas of the hospital when reception tasks are up to date
What skills and characteristics do I need?
😊 A confident, friendly and positive manner, making people feel welcome during sensitive situations
🤍 Preparedness to be involved in delicate and occasionally challenging circumstances
✅ Reliable, with the ability to work independently, take initiative and multitask
💻 Computer literacy, including a sound working knowledge of Microsoft Word and Excel
🐾 Willingness to learn animal handling techniques and housing requirements for incoming wildlife
When can I volunteer?
Mornings 8am-12pm: Saturdays and Sundays
Afternoons12-4pm: Saturdays and Sundays
There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.
Important Reminders:
It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
