Volunteering with the RSPCA QLD


Rescue Unit Driver | Toowoomba

What to expect

RSPCA Queensland are currently seeking volunteers who would like to be part of our Rescue Unit as a Volunteer Rescue Unit Driver. Rescue Unit Drivers form an integral part of our front line rescue team. RSPCA Qld have several Rescue Units  on the road in such areas as Brisbane, Logan, Gold Coast, Townsville, Toowoomba and Rockhampton.

RSPCA Qld provides a Volunteer Rescue Unit service in Toowoomba dedicated to rescue any sick, injured or orphaned animals in the Toowoomba Council area (in a vehicle that we provide with iPhone and iPad). You would be responsible for actioning jobs that come in via the Call Centre that are dispatched via the Rescue Unit. This shift works slightly different from our Wacol positions as the car stays in the Toowoomba area and is transferred between volunteers personal homes when it is your shift. It is a requirement that you live in the Toowoomba council area for this role. If you don’t, please consider our other roles.

Your duties in these situations would vary depending on your level of skill and experience. This is not your typical role volunteering at a shelter environment, as we need people who are independent and can be flexible to accommodate needs on a daily basis. An ability to deal constructively with stressful situations, and to remain calm in confronting situations, is of high importance.

We recruit only Drivers for the Toowoomba rescue unit(the role requires a valid QLD P2 drivers license and above).

Couples/friends are eligible to work together in this role with one being a Driver and the other an Assistant once training is completed.

We ask that all new Toowoomba Drivers attend the Wacol Campus (Brisbane) to do 2 x training shifts with our Rescue Officers to gain an insight into the Department and on the road training with a Rescue Officer, and 1 shift in Toowoomba, prior to commencing permanent shifts. 

What are the benefits?

  • Assisting animals in need on the front line
  • The opportunity to improve animal handling skills and gain knowledge of the how the RSPCA operates
  • The opportunity to learn from RSPCA Rescue Unit Officers
  • Increased awareness of our native wildlife and the issues they face
  • The opportunity to make a difference and know you are keeping our animals comfortable
  • Becoming part of a friendly team and community

What are the tasks?

The position involves transporting injured or unwell animals as required and includes:

  • Locating, handling and rescuing injured or unwell animals
  • Significant driving around the Toowoomba area using an RSPCA vehicle
  • Collecting and transporting animals to vet clinics
  • Liaising with veterinarians at clinics regarding the animals and delivering animals along with the relevant paperwork and medication

What skills and characteristics do I need?

  • Have a valid and clean driver's license and the ability to use a GPS to navigate
  • Good driving record
  • Confidence or willingness to learn in handling a variety of animals
  • Proficient in emails and sending and receiving photos via iPhone or iPad devices
  • Committed and reliable
  • Be physically fit (able to lift 10kg) and comfortable in a wide variety of outdoor situations
  • Attention to detail for paperwork admissions, and able to accurately listen and follow instructions
  • Enjoy working in a team environment
  • Able to be flexible and adaptable
  • Excellent communication skills

It is also important to mention that you will witness animals in distress that may sometimes be injured. The capacity to constructively deal with this both at the time and after the event is crucial. To help potential volunteers to fully understand the role requirements, we have created the Essential Capabilities of an RSPCA QLD Rescue Volunteer. 
Please read this before you apply to ensure you understand what we look for when reviewing applications. If an applicant is not able to meet these essential requirements, unfortunately, we are unable to progress their application any further. 

When can I volunteer?

  • Shifts available: Monday - Sunday Day (7am-5pm) or Night (5pm-10pm) Please indicate your available days when applying.
  • Please be aware that due to the nature of this role we ask you to be flexible to an extent with your shift time – it can be difficult to judge the length of a particular trip due to changeable traffic or weather conditions
  • We request a minimum commitment of 1 x shift per fortnight for a minimum of 3 months. Orientation and animal training will be provided.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you have any questions about this role, please contact the Volunteer Ambulance Coordinator via email on: animalambulance@rspcaqld.org.au or fill in the application above.

Due to the time involved in training new Volunteers to become Rescue Unit Drivers, we are looking for those who will be able to maintain their commitment ongoing and are reliable. All of our vehicles are automatic and we recruit volunteers who hold an Queensland Drivers Licence.