Guest Engagement
Guest experience interpreters serve as informal educators. Interpreters interact with guests of all ages, telling the stories of animals, explaining conservation actions, and increasing guests’ general knowledge of nature. Interpreters also lead activities and conduct presentations with specific themes.
*Note: Interpreters do not handle or care for animals.
What to expect in this role
This position operates seven days a week. Shifts are 2 hours long and occur in all weather conditions, though some volunteers may opt to work in indoor spaces. This job may require prolonged periods of standing or walking. At busy times, volunteers may speak to over 200 guests during a shift. During the off-season, volunteers may only speak to 10 guests per shift. Loud noises and conversations are common. The staff and volunteers present will be different each shift.
Training
- Required: Supervisor meeting and Zoo Orientation (7.5 hours)
- Required: Interpretation Skills and Red Wolf Woods training (6.5 hours in person, 30 minutes virtual, 2 hour in person mentoring shift)
- Optional: Four additional trainings at 6.5 hours each (26 hours total)
Commitment
- 96 hours per year
- Commitment of at least one year to the program
