Clinical Imaging Volunteer (West Middlesex)

Purpose:

The clinical imaging department at West Middlesex University Hospital provides ultrasounds, X-rays and CT scans. It is a busy department with patients coming and going throughout the day. As a volunteer your role will be to support the wellbeing and recovery of patients in a busy area by

providing companionship and reassurance. You will also support the staff team in additional practical tasks where appropriate such as patient surveys.

Duties (what you will be doing):

Be a welcoming face for patients and visitors
Checking in with the Superintendent Radiographer as to what patients would benefit from having appropriate interactions, such as those with no friends or family waiting with them
Interacting and engaging patients appropriately in conversation
Escorting patients to further appointments
Where appropriate provide support clinical staff with practical activities. This does not involve any clinical care but could include the Friends and Family Test (a patient survey)

Boundaries (what you won’t be doing):

No clinical care of patients
No discussing any results or anything on the request forms with the patients

Time commitment:

Weekdays, 9 am to 5 pm
Volunteers must commit to at least one shift of 3 to 4 hours per week for a minimum of six months

Location

West Middlesex University Hospital, Twickenham Rd, Isleworth TW7 6AF

Requirements of the role:

Age: You must be 16 years or older to volunteer in this role

As a volunteer you will embody the Trust’s values:

Putting patients first
Responsive to, and supportive of, patients and staff
Open, welcoming and honest
Unfailingly kind, treating everyone with respect, compassion and dignity
Determined to develop our skills and continuously improve the quality of care

You will also be:

A confident and flexible communicator
Able to think on your feet to resolve problems
Punctual and reliable
You will sometimes be dealing with a wide variety of people - strong people skills and resilience are a must
Team player

This role requires an enhanced criminal record (DBS) check and a pre-placement induction. We will provide you with a DBS check if you do not have a current valid check already.

This role requires that you have certain immunisations – we will discuss this with you when you apply.

Volunteering Services Chelsea and Westminster Hospital NHS Foundation Trust

To be a transformational service which positively impacts the lives of our patients, staff and volunteers.

We care: We care for our patients, our colleagues, volunteers and for ourselves. We put welfare above service delivery. We actively seek opportunities to support social justice and social mobility, and to address inequalities.

We share: We share in each other's successes, we share information and updates, we share victories and challenges, and we share responsibility.

We innovate: We don’t settle for the status quo. We embrace change. We seek to learn from others, from quantitative data and from qualitative feedback. We iterate.

We give and accept feedback: Feedback is a continuous part of how we communicate and work with one another.

We are accountable: We take responsibility for our actions and learn from our mistakes.

We recognise our boundaries: We ask for help we need it. We maintain a healthy work-life balance.

I would like to volunteer

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Volunteering at Chelsea and Westminster NHS Foundation Trust