Bleep Volunteer (West Middlesex)
Overview: An exciting & dynamic patient facing volunteering role to support patients and nursing staff in West Middlesex University Hospital. A roaming volunteer role with a broad range of non-clinical duties in several locations. This role will give a unique insight and experience of working in a hospital.
Tasks include:
- Welcoming and supporting incoming patients and visitors in the reception area. Helping with directions
- Welcoming patients to Outpatients, assisting with directions, coffee & tea, any non-clinical support
- Calling in at different locations to lend a hand
- Helping with patient surveys
- Medication runs from the internal pharmacy to wards
- Supporting the Discharge Lounge by collecting patients from wards
- Befriending patients on wards
- Wheelchair collection
- Responding to requests via the Bleep radio for support
Availability: Shifts are available on weekdays for 4 hour shifts between 9am to 5pm (morning or afternoon), depending on your availability. Please note that this role is not available during evenings or weekends.
Time commitment: You must be available for at least one shift of 4 hours per week, for a minimum of six months.
Requirements of the role:
- Age: You must be 16 years or older
- Accessibility: This role requires you to be fit and healthy as it involves a lot of walking
As a volunteer you will embody the Trust’s values:
- Putting patients first
- Responsive to, and supportive of, patients and staff
- Open, welcoming and honest
- Unfailingly kind, treating everyone with respect, compassion and dignity
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Determined to develop our skills and continuously improve the quality of care
Skills and other requirements:
- You must be self-motivated; with an ability to think on your feet and work independently
- This role is active and you will be on your feet a lot. You should have a reasonable level of fitness
- You must be punctual and dependable
- You must have a professional and friendly demeanor
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You must be flexible and eager to learn
Pre-placement checks and training:
- You must have an enhanced criminal record check (DBS) for this role. If you do not have one already then we can organise one.
- This role requires that you have certain immunisations and you will need to complete a health declaration form – we will discuss this with you when you apply.
- You will receive a core volunteering induction.
And you will also receive a specific Bleep Volunteer induction and orientation.
Volunteering Services Chelsea and Westminster Hospital NHS Foundation Trust
To be a transformational service which positively impacts the lives of our patients, staff and volunteers.
We care: We care for our patients, our colleagues, volunteers and for ourselves. We put welfare above service delivery. We actively seek opportunities to support social justice and social mobility, and to address inequalities.
We share: We share in each other's successes, we share information and updates, we share victories and challenges, and we share responsibility.
We innovate: We don’t settle for the status quo. We embrace change. We seek to learn from others, from quantitative data and from qualitative feedback. We iterate.
We give and accept feedback: Feedback is a continuous part of how we communicate and work with one another.
We are accountable: We take responsibility for our actions and learn from our mistakes.
We recognise our boundaries: We ask for help we need it. We maintain a healthy work-life balance.
