Patient Experience Volunteer

Reference Number: StamfordPE


Patient Experience Volunteer

The patients experience is at the heart of everything we do at Stamford Hospital, we are seeking volunteers to support our patients by offering companionship, support and help with practical tasks.

Location: John Van Geest Unit, Ryhall Road, Stamford PE9 1UA

Days/Hours required: Volunteers required: Monday – Friday 10am - 2pm

Main Tasks:
Volunteers offer vital support to all wards complementing the work of our staff and enhancing the patient’s experience. We are recruiting Volunteers to provide companionship and support for our patients whose responsibilities could include.

• Sitting and talking to patients offering companionship
• Changing water jugs
• Tidying bed area
• Activities – reading, games
• Meal time help
• Helping with the tea/coffee rounds

Volunteers must be reliable and able to regularly commit to an agreed day for volunteering, you will need to have excellent communication skills and be able to approach people in a confident manner to begin conversations.

The Difference you will make
A volunteer in this role will give patients something to look forward to, a regular visitor who can support and encourage patients with activities or to provide a friendly face for them to talk to, you will also provide valuable support to staff in the ward.

All successful applicants will receive a full volunteer induction which will take place at Peterborough City Hospital, relevant training and on-going support in the role. You will be issued with a volunteer badge/uniform, parking permit and be able to claim travel expenses within a 20 mile radius of the Hospital.
Additionally to the above volunteers will need to attend the Nutritional Training Course to support Patient Meal Times.