Outline (Woking)

Helpline 1sts. Volunteer Advert June 2018 FINAL

Shift Leaders or Helpline First's as they are referred to, are essential for the smooth and safe operation of our Woking based Helpline service.  As a First you will ensure that throughout the shift you are ready and able to respond to incoming email and calls.  When on duty you would be responsible for meeting new and existing volunteers, opening up the office, ensuring the shift checklist is followed and closing down the helpline and ensuring that all activity is logged on our database.  If you have experience providing support to vulnerable groups or experience in supervising people and services this is likely to be a great volunteering activity for you.