National Trust Learning & Events Box Hill

Learning and Events Assistant (Long Term Volunteer)

Location:                           Box Hill & Headley Heath Countryside  Properties. Based at Warren Farm Barns, Headley Lane, Mickleham, Nr Dorking.


Report to:                          Learning and Events Officer



Volunteer Hours:              Up to 30 hours per week. Mon - Fri


Anticipated Length

of Contract:                       12 months



Role Summary:


To engage the hearts and minds of both children and adults through the experience of learning in the countryside, enhance visitor enjoyment and inspire a desire to protect the countryside for the future.


To promote life long learning at Box Hill and Headley Heath including; children, youths and adults.


You will be keen to learn about designing stimulating and interactive workshops to promote a love of learning about nature and conservation. 



Benefits for you:


This position is voluntary but accommodation can be provided as well as training (including Outdoor First Aid.) 


You will experience volunteering in a busy department, where you will have to think and respond to varied and stimulating situations.  The experience you will gain during you time here will be far reaching and will serve you well in future ventures.  The chosen candidate will have a tailored experience which develops areas specific to them in order that this experience truly helps their forward career progression.



Key elements:



  • Ensure high standards of customer care are employed at all times
  • Be creative and imaginative in devising ways to engage with our visitors and local communities
  • Contribute ideas and support for visits and courses delivered on the property
  • Create and make educational resources to accompany workshops
  • Build good working relationships with schools, existing volunteers, Friends of Box Hill, Friends of Headley Heath, Natural England and other parties who have a vested interest in the properties
  • Support the activities of the other Rangers where appropriate



  • You will project a professional image in your personal presentation and with any verbal or written communications
  • You will learn how to appeal to a wide demographic and adapt your presentation style accordingly


Office Management

  • Assist with booking management, invoicing and scheduling of school parties and room hire
  • Assist with volunteer management systems and back up documentation
  • Help recruit and process new educational volunteers
  • Learn to use NT template systems and assist with marketing literature


Health & Safety

  • Working in compliance with the Trust’s Health and Safety Policy at all times, understanding the common responsibility for H&S and promptly rectifying and reporting any issues



Essential Qualities, Skills and Elements 


  • Confidence to work with a variety of people and ages
  • Outgoing and a good communicator
  • An understanding of British nature and the natural world
  • Cheerful disposition with a ‘can do’ attitude
  • Able to work alone or within a team
  • Ability to prioritise tasks and manage own time
  • Willing and able to work outdoors in all weathers
  • IT Literate


Desirable Skills or Experience:


  • Innovative, creative personality with a flair for new ideas
  • Visitor management, customer care or marketing experience
  • Experience of working with Volunteers
  • Experience of working with children or young adults
  • Experience of leading tasks or projects
  • Teaching qualification
  • Knowledge of the National Curriculum
  • Full UK driving license



All applications should be received by: September 1st 2018

Interviews will take place: September 2018

Position Start date: September 2018 (ideally)