Mission statement

We will care compassionately for adults approaching the end of life, and their families and carers, and we will empower our local community, building skills in caring for people at the end of their lives.

Strapline

... because every day is precious

Goals

Patient care: To offer a choice and range of specialist services in the Hospice, in the home and in the community

Financial security: To secure sustainable income to allow us to continue to provide and develop our services to patients free at the point of delivery

Staff and volunteer experience: To ensure we are a skilled and motivated team of staff and volunteers who take pride in working for the Hospice

Centre of excellence: To deliver best practice care, specialist training to healthcare professionals and ensure compliance with legal and regulatory requirements

Environment: To provide a place that is welcoming, safe, secure and well-maintained

Independence: To maintain our status as a self-governing and independent charity whilst working in partnership with others

Values

We care compassionately about the way we behave and treat each other: our team and the people and communities we care for.

Our values are at the heart of everything we do.  They are who we are, the essence of our culture and inspiration for our behaviour.

Compassionate: We are caring and supportive, treating everyone with kindness, dignity and respect.

Inclusive: We welcome everyone's individuality, and work ethically, through collaborative partnerships with others.

Dynamic: We are bold, brave and courageous, embracing challenge and focusing on what matters to the people we are for.

Accountable: We use our resources and time wisely and stive for excellence in all we do.