Crossroads Care Surrey


Crossroads Care Surrey Companion

 

Volunteer role – Crossroads Care Surrey Companion

 

 

The role will support Crossroads Care Surrey by providing companionship support to people who are isolated at home and dependent on carer support from a friend or family member.  We would like to give support, conversation and companionship to people that are sick, disabled, infirm or coming to the end of their life and that have been isolated or shielding at home during the Covid-19 lock down, with few people to talk to but their carer.

 

As a Volunteer, you would provide companionship to someone being cared-for, while at the same time offering their carer a short break while you engage the cared-for person in conversation or activities (puzzles, games, crosswords, soduku, garden centre visits, coffee shops etc).  Companionship would be provided in people’s homes, or in the local community, during visits of between 1-3 hours.  We will provide you with full PPE, including face shields, masks and gloves, so that you can feel safe going into people’s homes and will give you support through training and supervision.

 

We ask you to commit to a minimum of one visit to a client each week, ideally to the same family so that you can build relationships and demonstrate reliability.  Where possible we will roster visits on the same day and times each week. 

 

SKILLS AND EXPERIENCE NEEDED

  • Access to a phone, tablet or PC and willingness to connect to cloud-based telephone and rostering systems

 

General caring skills which will include:

  • Patience
  • Sense of humour
  • Listening skills
  • Adaptability
  • Discretion
  • Honesty and reliability
  • Confidentiality

 

COMMITMENT NEEDED

Anything from 1-5 days per week, depending on what suits you.  We can work around times that you are available so mornings or afternoons only will be fine. 

 

 

 

SUPPORT FOR YOU

  • Regular support and supervisions from Care Operations team staff
  • Certificated e-learning trainings
  • Reimbursement of fuel expenses

BENEFITS TO YOU                                    

  • Know that you are making a valuable contribution in supporting Carers and people with care needs in your local area
  • Acquiring new skills and increased confidence
  • Making new friends                                                                    

 

Crossroads Care Employer`s Liability Insurance provides cover for its volunteers.

crossroadscaresurrrey.org.uk

Mission Statement

Crossroads Care is Surrey's leading charity providing respite care support to Carers. We've been working across Surrey for over 30 years, with our core purpose being to improve the quality of life of unpaid carers and those they are caring for. 

 

COVID-19 Emergency Response

As a result of Coronavirus, Crossroads swiftly implemented a response by providing essential shopping and prescription collection services to carers and to other vulnerable people that were isolated at home. We provided regular wellbeing calls to check in on people to see how they were coping and to offer support with shopping. We're now developing a volunteer based Outreach Support and Telephone Befriending with Digital Tech project largely in response to Covid, but which enable us to continue to support people who need it with shopping and prescription collections, and also with support in learning and using digital technology.  We are seeking new volunteers who are interested in providing Outreach Support and / or Telephone or Digital Befriending.

 

As an Outreach Support Volunteer you would support people living in the same borough as yourself with shopping and prescription collections. We would provide you with appropriate PPE and pay any related fuel costs.  

 

As a Befriender you would support carers and other older people, or those being cared for, who are feeling isolated and alone and who would benefit from having someone to speak to simply to chat about life, the weather, local services and events etc. We're interested in hearing from volunteers who are relatively IT savvy and would be able to connect to our Cloud based phone system to make telephone or virtual calls to clients. We'd also like volunteers to get involved with an exciting new Befriending with digital tech project, through which you would be able to support people in learning to use, or building confidence in using laptops, smart phones and tablets. Even if you're not computer savvy, but would benefit from being a befriender yourself, please get in touch.

 

We're also looking for new Trustee's to join us now, so if you're interested in supporting us in leading the development of respite services for carers in Surrey, please enquire through our website www.crossroadscaresurrey.org.uk

 

We are also always looking for people that are interested in other volunteering roles, including by offering support in care or club settings, in the community or in the head office.

 

If you are interested in becoming part of our Surrey wide team and being involved in providing support to your community, please email us at enquiries@crossroadscaresurrey.org.uk to request a volunteer pack.

 

We'd love to hear from you... if you have a good understanding of what it's like to be a carer and are looking to give something back through volunteering.