National Trust, River Wey Navigation


Tea Room Assistant

 

 

 

 

Volunteer Role Description

Tea Room Assistant

  

  

 

What is a Tea Room Assistant?

Tea Room Assistants provide a warm and inviting experience, from welcoming visitors to serving food and drink in a prompt, efficient and pleasant manner. You will also play a role in helping to protect visitors’ health and safety.

  

What’s in it for you?

 Becoming part of a friendly and dedicated team

  • Meeting new people on a regular basis
  • Using and improving your great communication and customer service skills
  • Enjoying new experiences and leaning new skills
  • Great personal satisfaction, since you have the opportunity to make a real difference to our visitors’ experience

 

 What’s involved?

 

  • Keeping the Tea Room clean, tidy and presentable to visitors

 

  • Serving food and drink promptly and efficiently, and clearing tables in a timely manner

 

  • Ensuring there is sufficient food on display for sale, and maintaining displays throughout the day (liaising with staff as necessary)

 

  • Operating the till, checking the pricing and display of goods

 

  • Assisting with the end of day procedures, including wiping down surfaces, storing stock and collecting rubbish

 

  • Loading and unloading the dishwasher

 

  • Becoming familiar with and following food hygiene and tea room procedures

 

  • Selling souvenirs, guide books, maps and second hand books

 

  • Maintaining the security of goods within the tea room

 

  • Becoming familiar with and then following the National Trust’s Health and Safety Policy at all times

  • There may be other activities where we could use your help

 

 

This role will suit people who…enjoy variety, like meeting people, have a friendly and helpful nature and like being part of a small team.

 

 

Extra information

 

Your place

 

Dapdune Wharf

Anticipated time commitment

 

Once a fortnight

   
   

What you need to wear/ bring

 

Name badge

Training/Resources

 

Full training and induction given

 

Expenses

Out-of-pocket travel costs between home and volunteering place will be paid

 

 

About the National Trust

As Europe’s largest conservation charity, we help everyone across England, Wales and Northern Ireland enjoy all sorts of very special places for ever, for everyone. 

 

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract

 

If you are interested in this role please click on the 'Application form' tab