Clockhouse Reception / Administration - Posted 12/01/2023

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

Role Details

General Description/Hours

Specific Criteria

Reception Administration Assistant Volunteer


If you would like to gain experience and skills towards a career in office admin, this could be the role for you!


In this role you’ll be able to gain experience in record keeping.


You will learn reception skills, answering calls and will be trained to handle calls on the phone system providing an excellent opportunity to use existing experience or acquiring new skills.




10.30am – 12.30pm & 1.30pm to 3.00pm



Thursday:  1pm to 3pm 

Friday:  1pm to 3pm


  • Answering phones
  • Data entry
  • Filing
  • Maintenance of office space
  • Other duties specifically around coordination of special events, or as assigned
  • Receiving and sorting mail (post, general office)


  • Some photocopying
  • You will also have the opportunity to occasionally provide cover for reception


  • Must present a professional appearance and a friendly manner
  • Must be dependable and punctual
  • Be courteous and personable when dealing with the public
  • Be self-directed, willing to take initiative, and detail-oriented
  • Respect and maintain confidentiality of Age UK Surrey volunteers, partners, and donors
  • Computer skills are desired, but not essential
  • Ability to learn specific phone system, putting through calls.


  • Knowledge that you are working as a team to ensure that office functions run smoothly
  • Work experience
  • Free refreshments
  • Free parking if needed
  • The opportunity to meet a large network of like-minded people.
  • A fun, creative volunteer experience within a community led project




Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will fully registered be invited to an Induction with Age UK Surrey and be part of our volunteer team


Please click on “Fill in an Application Form” to register your interest

Mission Statement

Age UK Surrey aims to:

  • promote the wellbeing of older people in Surrey
  • improve public awareness of issues concerning ageing
  • influence public policy to meet the needs of older people
  • work with other agencies in the provision of relevant services for older people

If you have the time - however little - there are so many ways in which you can help.

The rewards are great.  You will use your skills, meet new people, have fun and find it very, very rewarding.  You can be sure that the time you give is making a positive difference to older people in the community.