Prison Advice - PACT (Woking)


Aim: Our service is designed to provide support to offenders through mentoring to encourage full integration and to promote social inclusion.


Duties: To be led by each individual service users needs, it could be attending an appointment with them, registering at a GP surgery, discussing feelings and emotions, helping with reading and writing, listening, having a coffee and chat or meeting at the prison gates on release, it really depends on the individual, but it will include:

  • To build up a relationship
  • To establish and maintain appropriate boundaries to the mentoring relationship
  • To acknowledge positive qualities and skills
  • To spend time with/share activities with service users
  • To be consistent, reliable and dependable
  • To work within a spirit of non-discrimination
  • To respect confidentiality according to Pact policies
  • To keep in touch with your co-ordinator
  • To carry out admin tasks (Volunteer Agreement, Contact Records and Expense Forms)
  • To attend volunteer support meetings


Desired Skills: Applicants without the following skills or experience will still be considered as we provide training and support which will help you work towards acquiring these skills.



Skills and Experience Desired

Personal Qualities


Approachable and friendly manner


Reliable and punctual

Organised and able to use own initiative

Skills and Abilities

Good communication and interpersonal skills

Ability  to respect confidentiality

Ability to work as part of a team

Understanding the importance of professional boundaries

Previous Experience

Experience of working with vulnerable people




Important Information:

Time Commitment: 6 months (minimum time), with a minimum of 1 hour per week

Training: An initial two day foundation training is provided by Pact and ongoing relevant/refresher training will be provided during support meetings.

Expenses: Reasonable travel costs (on public transport) or mileage will be reimbursed (to a maximum of £10).

Other: This post is subject to security clearances and enhanced DBS.

If you are interested to find out more please click on the application tab & complete the short application form.

Mission Statement

Send Family Link exists to meet the needs of adults and children visiting relatives or friends in HMP Send. We aim to offer a safe, pleasant environment where all visitors are met with dignity and respect,provided with the facilities they need and offered information, support and the opportunity to discuss any difficulties they have in confidence.