Lead Support Volunteer
Why we need you
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital.
What the role involves
This role may vary depending on needs, but is likely to include:
Coordinating and managing the MS Support team
Recruiting new Support Volunteers where need is identified
Reporting MS Support team issues and achievements to the group
Connecting and signposting MS Support Volunteers and those they support to other services
Maintaining a list of relevant services, for example befriending services, benefits advice, health and social services and MS professionals
Ensuring grant giving best practice is followed and continually monitored
Developing a basic knowledge of statutory services and benefits relevant to people affected by MS
Ensuring Support Volunteers recognise the boundaries of their role
Promoting our information resources for people affected by MS
Advising on and/or helping set up partnerships with other organisations such as the Citizens Advice Bureau
We can support you to develop the skills you need for this role
What you need for this role
Confident using the internet and email
Able to adopt an objective view rather than a personal one
Empathetic listening and interpersonal skills
Able to apply disability, equality and inclusion practices
Able to keep people’s personal data safe
Willing to develop skills and experience
Able to support volunteers, recognising and maximising their skill sets and aspirations and helping them deal with any issues
In order to volunteer in this role you will need to:
Complete a disclosure (DBS) check.
Complete our Support Volunteer induction
Offer you a role that fits with your life
Help you learn your role and support you to learn as you go
Reimburse your out of pocket expenses
Listen to your feedback and welcome your ideas
Value your personal contribution
Thank you for the impact you deliver
Respect the boundaries of your role and our Code of Conduct
Keep yourself and others safe
Complete the necessary learning pathway for your role
Express your ideas
Recognise the limits of your experience and expertise
Stay connected and up to date
Note that this role involves working with vulnerable people and so requires a DBS check.
Interested? Please click on the 'application form' button and complete the short online form and we will be in touch to discuss more about the role, with no obligation.
A world free from the effects of MS.
To enable everyone affected by MS to
live life to their full potential and secure the
care and support they need, until we
ultimately find a cure.