Barnardo's South East Regional Office

Moving Forward Next Steps Personal Support Volunteer- Posted 14.03.2019

Next Steps Personal Support service aims to empower young people aged 8 - 25 years old who have a disability or learning difficulty living in Surrey. The service supports young people improve their independence, enable them to have new experiences, provide opportunities to socialise and make friendships and give them a voice to express their views on services, community resources and issues that affect their lives.

The service offers individual tailored packages of time limited and on-going support for young people based on their assessed needs. Support is offered Surrey-wide and can be provided on a 1:1 or 2:1 basis (where necessary) between 7am and 10pm, 7 days a week.

Services can include:

  • Life skills
  • Building self-esteem and independence
  • Access to leisure and community activities
  • Travel training
  • Transition support
  • Social and communication support
  • Attending appointments and meetings
  • Low level health care tasks
  • Advocacy for child protection conferences or annual reviews
  • Assistance in job applications and interviews


Key activities of volunteers include:

  • To report any safeguarding concerns raised by the young people, parents /carers, volunteers or others

To ensure that events and activities are made accessible to all disabled children

  • and young people regardless of the nature of their disability, and irrespective of the child's age, gender, ethnicity, religion, culture or language 
  • To be involved in the running of tailored 1:1 support for disabled children and young people across the county
  • To support in helping develop awareness around online safety, fire safety, stranger awareness, relationship awareness
  • To support in helping develop skills and knowledge around cooking, food safety and hygiene and how to cook with a budget
  • To help promote the young people's independence, skills level and choice

All these duties to be carried out with the support and guidance of the Children's Service Manager and Volunteer Coordinator.     

Skills and Qualifications:

  • An understanding of people with disabilities and their needs 
  • Awareness of the relevance of outreach support work and group work
  • An interest in current issues and how they affect young people
  • Ability to establish and maintain positive relationships with service users with challenging needs
  • Ability to relate and communicate with young people
  • Commitment to delivering a high quality service which makes a real difference to young people and their families
  • Commitment to Barnardo's Basis and Values 
  • Commitment to Barnardo's Equality and Diversity Policy

If you are interested in this role please fill in the Application form and we will be in contact shortly.