British Red Cross

Emergency Response Volunteer - Hampshire & Surrey


British Red Cross



Can you keep a cool head in a crisis?

About this role

As an Emergency Response volunteer, you may be providing much needed practical and emotional support to individuals, as part of a team, in support of category 1 and 2 responders and other agencies following an emergency or major incident.

In addition, you could provide “behind the scenes” support to the response.


This can be varied and may include rest centres, within Red Cross vehicles or at Red Cross offices.


Flexible based on availability.  Minimum expected commitment of 1 x 12 hour shift on call per month and attendance at regular evening training meetings

Typical tasks might include

>     Offering practical and emotional support to those affected by significant events or disaster. This may include; providing basic provisions and facilities, shelter, signposting to other organisations or assisting with seeking temporary accommodation. You may be providing emotional support to people who have been evacuated to a rest centre due to a flood in their home.

>     Working alongside other voluntary organisations and local authority/statutory service partners

>     Administration and maintenance of appropriate records

>     Carrying out tasks as agreed with the team leader and as per skills and training

>     Attending briefings and debriefings given by the team leader or responding agency

Additional information

Teams are located in:

Epsom Fire Station – covering East Surrey

Rushmoor Fire Station – covering West Surrey and North Hampshire

Eastleigh Fire Station - covering South Hampshire

For more information about the role, the requirements and the excellent training available, please click on the 'application' button & complete the form. We will get back to you as soon as we can.