Receptionist at Welcome Desk
What you’ll be doing
The Welcome Desk is the first point of contact for people coming into our service, so this role is all about creating a friendly, calm and organised environment from the moment someone arrives.
You’ll help people feel at ease, understand what’s available, and make sure everything runs smoothly at the front of house.
Tasks might include:
- Welcoming people as they arrive and signing them in
- Checking what support they might need that day
- Answering phone calls and passing on messages
- Supporting with basic admin tasks
- Helping create a calm and approachable front-of-house atmosphere
What we’re looking for:
- Someone warm, approachable and organised
- Comfortable talking to a range of people
- Able to stay calm if it gets busy
- Basic confidence with admin tasks (we’ll support you)
What you’ll get from it:
- Being a key part of how people experience the service
- Lots of varied interaction with people
- The chance to make people feel welcome and supported from the start
Mission Statement
To enhance the lives of all those we come into contact with.
