Canadian Cancer Society - Vancouver Island Lodge


Vancouver Island Lodge Reception Volunteer

Reception Volunteer – Vancouver Island Lodge

POSITION OVERVIEW
Assist and support lodge residents, guests and staff through a variety of activities involving reception, tours, craft sales, nearby services such as shopping, bus routes, etc.

The Lodge Volunteer is a generalist trained to assist in all facets of lodge operations.

Responsibilities:

  • Promotes a social and caring atmosphere in the lodge, focusing attention and time on lodge residents
  • Greets & provides tours for lodge residents, guests and visitors.
  • Answers lodge phone, transfers calls, takes & relays messages
  • Assists residents & guests with using the lodge shuttle
  • Greets and assists volunteer drivers with finding their passengers
  • Provides directions to treatment centres, public transportation, shopping etc.
  • Sets up and clears tea/coffee service, assisting residents as required
  • Assists residents and visitors with selecting wigs and with tidying wig room
  • Assists with meal ticket sales by collecting and recording sales
  • Assists with craft sales, including displaying crafts and recording sales
  • Does general tidying of common areas, including lounges and cafeteria
  • Assists with general office duties as requested  
  • Promotes lodge & Canadian Cancer Society activities, & support services
  • Other duties as assigned and under the direction of the lodge staff

Link to Mission:

  • Provides support to people during their cancer journey & to lodge staff
  • Raises awareness & profile of Canadian Cancer Society 

BENEFITS

  • Joining a team of enthusiastic and interesting people who share your passion for eradicating cancer and supporting people effected by cancer
  • Working for a respected organization
  • Courtesy parking and meals

Skills Gained:

  • Increase knowledge of: Canadian Cancer Society; BC Cancer Agency and community hospitals & clinics
  • Increase knowledge of cancer prevention, diagnosis, treatment & support services
  • Opportunity to further develop communication & organizational skills

TRAINING & SUPPORT

Canadian Cancer Society Volunteer and Lodge Orientation and Volunteer Handbook

  • Workforce Leadership Program (Leadership Training, Optional)
    • Lodge staff support on every shift

SKILLS & QUALIFICATIONS

  • Patient and outgoing personality
  • Experience working with others
  • Good communication skills
  • Strong organizational skills

COMMITMENT
4 hours/week (ideally once per week) Term: 1 year (negotiable)

  • Responsible for notifying volunteer coordinator or lodge nurse of any time off required including vacation and sick time with reasonable notice so that a replacement can be found