City of Edmonton Community & Recreation Facilities

Volunteer Experience Ambassador

The Volunteer Experience Ambassador (VEA) is designed to enhance the visitor experience. The VEA will engage with visitors by providing them with relevant information about the facility (wayfinding, upgrades, closures, “did you know” fun facts, etc…); use short, engaging, relevant and personal interactions to enhance the experience.

At the Valley Zoo, this means sharing content about our animals and inspiring a connection to the environment and conservation. 

  • 18+  (10+ with adult supervision)
  • Friendly & Outgoing
  • Customer Service experience
  • Ability to work independently
  • Educational background including Biology/ Zoology is an asset
  • Complete Police Information Check and successfully pass an interview

How to Get Involved

Volunteer Experience Ambassador  |  Special Events  |  New Projects coming in 2021/2022!

  • Ages 13+
  • If under the age of 16
    • Two written references from a non-related person (A form can be provided for you)
    • No Police Information Check Required
  • Fill in an Application
  • Entry-level positions, such as Special Events, do not require a Police Information Check to volunteer.​ 
  • Complete a Police Information Check. Some positions may also require an interview or reference checks.
  • You will be invited to attend our New Volunteer Orientation
  • Once you have attended a Volunteer Orientation you can log in to and start signing up for opportunities. 
  • Check out all the areas that Community & Recreation Facilities has to offer.


Volunteer Services

780-496- 4935