City of Edmonton Community & Recreation Facilities

Volunteer Experience Ambassador

The VEA program is temporarily on hold. Please check back in fall 2022 for updates.

The Volunteer Experience Ambassador (VEA) is designed to enhance the visitor experience. The VEA will engage with visitors by providing them with relevant information about the facility (wayfinding, upgrades, closures, “did you know” fun facts, etc…); use short, engaging, relevant and personal interactions to enhance the experience.

At the Valley Zoo, this means sharing content about our animals and inspiring a connection to the environment and conservation. 

  • 18+  (10+ with adult supervision)
  • Friendly & Outgoing
  • Customer Service experience
  • Ability to work independently
  • Educational background including Biology/ Zoology is an asset
  • Complete Police Information Check and successfully pass an interview

How to Get Involved

Volunteer Experience Ambassador  |  Special Events  |  New Projects coming in 2023

  • Ages 13+
  • Fill in an Application
  • Entry-level positions, such as Special Events, do not require a Police Information Check to volunteer.​ 
  • Some positions may also require an interview or reference checks or Police Information Check. You will be contacted if any of the above are necessary.
  • You will be invited to attend our New Volunteer Orientation
  • Once you have attended a Volunteer Orientation you can log in to and start signing up for opportunities. 
  • Check out all the areas that Community & Recreation Facilities has to offer.


Volunteer Services

780-496- 4935