Nursing Support Volunteer


Peace Hospice Care



Variable - shifts; 9am-1pm, 5pm-9pm



Weekly – 4-5 hour shift



On-going, minimum 6mths preferred





About Peace Hospice Care

Peace Hospice Care supports people living with a life limiting or terminal illness and supports their families from across South West Hertfordshire. We provide inpatient care, day care, an outpatient service, complementary therapy, a hospice at home service and family services including spiritual care and bereavement support. We have a team of dedicated volunteers actively involved in helping to deliver many of our services.


Purpose of this role

The In-Patient Unit is based within the hospice and offers specialist palliative care to its patients as well as providing support to the patient’s family, friends and carers. This role supports the delivery of this service.

Main tasks for this role

  • Assists with serving of appropriate meals and drinks
  • Ensure all fire. Health and Safety requirements are observed 
  • Assist with patients personal hygiene and toilet care needs Under the direction of qualified staff
  • Assist professionals with therapeutic treatments and activities
  • To work with other members of the IPU team in general tasks to ensure a quality holistic service
  • Be willing to support other parts of the Patient Services Dept as required
  • Ensure that patient information is passed onto staff ensuring that confidentiality id maintained at all times
  • Attend training and supervisory sessions as required


Personal skills & qualities that you’ll need

  • To have some carer/nursing experience
  • Patience and willingness to help
  • Have the highest regard for the principles of confidentiality
  • Empathy and understanding nature
  • Good communication skills
  • In good physical and emotional health


We’re committed to providing training and development opportunities to our volunteers. New recruits receive general introduction to the Hospice as well as a personal induction to your role provide by your line manager. Additionally, we have a series of training courses that are tailored to each individual volunteer role some of which are mandatory for this role.

Volunteer roles with direct patient contact are required to attend:

  • One full day of induction, covering core skill training
  • A half day specific role related workshop
  • Mandatory training needs to be undertaken annually

Benefits and support

  • Reimbursement of travel expenses, up to an agreed maximum amount
  • A named line manager who will provide on-going support and supervision
  • Access to supervisory/support sessions
  • Access to volunteer meetings and social events


What we expect from you

  • All voluntary roles are subject to receipt of satisfactory references from someone who is not related to you and has known you for over two years.
  • This roles involving access to vulnerable people and handling of sensitive information and will be subject to an enhanced DBS
  • You should ensure that you can meet the physical/emotional requirements of the role that you are applying for.



At PHC we appreciate and value each of our volunteers as individuals, and because of this there will be a tailored training programme to support you in your role. This is a compulsory requirement for continued service at the Hospice, in line with our Policies and best practice, and by applying for the role you are agreeing to attend these sessions.


Peace Hospice Care is an organisation that strives continuously to demonstrate our Values of ‘Respect’, ‘Innovation’, ‘Responsive’, ‘Excellence’ and Integrity’.  These values are embedded in our recruitment and selection processes and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

The aim is for our workforce to be truly representative of all sections of society, and for every employee and volunteer to feel respected and supported to perform at their best, and achieve their full potential.

We welcome applications from all sections of our community; please contact a member of the HR team for more information on our commitment to deliver equality throughout a diverse workforce.