Compassionate Neighbour Volunteer

Location Hertfordshire

Time:  Flexible (min 1 hour)

Frequency: Flexible but usually weekly

Duration: Minimum of 6 months


About Peace Hospice Care

 Peace Hospice Care supports people living with a life limiting illness and supports their families from across South West Hertfordshire. We provide inpatient care, outpatient care, community services, and family services including bereavement support. We have a team of dedicated volunteers supporting these Patient Services, as well as contributing to all other functions of the organisation.


Purpose of this role

Peace Hospice is committed to linking people in our local area who have a desire to help others, with those who could benefit from support, therefore promoting and building a self-sustaining Compassionate Community.

Compassionate Neighbours are trained local people who offer their companionship, time, and support to people with life-limiting illnesses who are being cared for at home/ usual place of residence. They are ambassadors for Peace Hospice Care in their local communities and are committed to the Compassionate Neighbours social movement to help reduce loneliness and social isolation.

All Compassionate Neighbours take part in a structured training programme. Once completed they are matched and introduced to a Community with whom they will arrange regular visits.

Compassionate Neighbours can help others by:

  • visiting regularly
  • offering friendship, emotional support and a listening ear
  • helping them to do the things they like doing
  • helping them stay connected to the community as well as family and friends

Personal Skills and qualities that you’ll need:

  • A desire to help others
  • A good listener
  • Reliable, trustworthy and flexible
  • Compassionate and empathic
  • Patient and caring
  • Ability to understand & commit to the boundaries and guidance of the Compassionate Communities Coordinator and values of Peace Hospice Care


  • Car Driver
  • Experience of working with vulnerable people


We’re committed to providing training and development opportunities to our volunteers. New recruits receive a general introduction to the Hospice as well as a personal induction to your role provided by the Compassionate Communities Coordinator. Additionally, we have a series of training courses that are tailored to each individual volunteer role.

Compassionate Neighbours attend a two-day training course which will support you to understand:

  • How you can use your compassion to help others
  • How to build your confidence to support people in your community
  • Meeting other like-minded people and build networks
  • Safeguarding
  • Boundaries
  • Confidentiality
  • Lone working
  • Communication skills
  • The practicalities of working with someone at the end of life

Benefits and support

  • Reimbursement of travel expenses, up to an agreed maximum amount
  • A named line manager who will provide on-going support and supervision
  • Access to monthly volunteer meetings and social events
  • Engage with and connect with people in the local community
  • Learn new skills

What we expect from you

  • All voluntary roles are subject to receipt of satisfactory references from someone who is not related to you and has known you (preferably in a professional capacity) for over two years
  • You should ensure that you can meet the physical requirements of the role that you are applying for
  • It is essential that Compassionate Neighbours have a DBS (applied for by the Hospice) and provide two references.

If you would like to apply for this volunteering role please apply through our website

Apply to Volunteer here