Volunteer Recruitment Assistant

VOLUNTEER ROLE: Voluntary Services Dept – Volunteer Recruitment Assistant
REPORTS TO: Voluntary Services Officer
LOCATION: Various locations within the Demelza areas of Kent, Sussex or South East London
PURPOSE OF ROLE: Volunteers will assist staff/volunteers undertaking various tasks.
ROLE/DUTIES/RESPONSIBILITIES:
- Attending Recruitment Events in the local community, e.g. Careers Promotions, etc
- Promoting recruitment of volunteers, operating alongside Recruitment personnel
- Distributing ‘Promotion packs’ and materials
- Assisting with ‘informal questions’ of prospective volunteers
- Awareness of ‘Volunteer Processes’ and completing administrative tasks involved in the process
SKILLS & QUALITIES:
You will need to be able to:-
- Show a positive and enthusiastic attitude to the values of Demelza Hospice Care for Children
- Demonstrate good communication skills, together with a pleasant and polite manner
- Be welcoming and friendly in answering questions from the public about volunteering at Demelza
- Follow instructions and operate under supervision
- Function effectively, both independently and as part of a team
- Show awareness and comply with all aspects of Health and Safety in relation to your assigned area/environments
TIME COMMITMENT:
Specific times will be as agreed with allocated point of contact.
- Volunteers should be prepared to make a regular commitment to suit personal availability
TRAINING AND SUPPORT:
You will be given a Volunteer Handbook, which covers mandatory training such as Moving & Handling, Fire Training, Data Protection and Safeguarding. In addition, you will complete an induction with your line manager. Specific, specialist training will be provided where appropriate/relevant to the area you will be assigned to. Ongoing support is available to volunteers through their line manager and voluntary services.
All volunteers must maintain their mandatory training to continue in their role.
UNIFORM/DRESS CODE REQUIREMENTS:
Smart business casual – including ‘Logo’ branding attire
TEAM DEMELZA - OUR VALUES & BEHAVIOURS
Volunteers are expected to demonstrate and actively align to our organisational values and behaviours. The Full values and behaviours documents can be found on the Demelza Intranet.

SAFEGUARDING AND FREDIE
Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to valuing and respecting diversity and inclusion [FREDIE] and Demelza expects all staff and volunteers to share this commitment.
Some volunteering roles will require an Enhanced DBS Check - this does not mean that you cannot volunteer for us if you have a previous conviction. Demelza conforms to all aspects of the Rehabilitation of Offenders Act 1974.
ISSUE DATE: 02072024
REVIEW DATE: 072025
VERSION:
