Volunteer Cashier / Till Operator

Cashier / Till Operator

Hours: Mon – Wed – Friday – Saturday

10am – 1pm and 1pm – 4pm

Dress code: Smart Casual – name badge to be worn at all times

Summary of role

To serve our customers and to operate the tills in the busy retail shop in St Ouen.

Principle duties

To welcome all customers with a cheerful smile and deliver the best possible customer service
To take the money for the goods and at the end of the shift to reconcile the till with a member of the staff.
To operate the credit card machine
Report any refunds or exchanges
Be aware of any potential shop lifters and report immediate concerns to management.
To reconcile the goods with the correct department on the till.
To be compliant with Health and Safety Legislation at all times
To attend relevant training and volunteer meetings as required.

Essential skills, knowledge and experience

Smartly dressed person who has the ability to work as part of a team or on their own.
To strictly maintain Jersey Hospice Care Non-Disclosure Agreement.
Able to talk to people easily and comfortably.
Previous customer service experience would be useful but not essential.
Previous cash handling skills would be an advantage but not essential.

Essential qualities

Retail Fundraising Shop - St Ouen