Retail Fundraising Shop - St Ouen


Volunteer Cashier / Till Operator

 Cashier / Till Operator  

  

Hours:  Mon – Wed – Friday – Saturday

   10am – 1pm and 1pm – 4pm    

 

Dress code: Smart Casual – name badge to be worn at all times

 

Summary of role

 To serve our customers and to operate the tills in the busy retail shop in St Ouen.

 

Principle duties

 

  • To welcome all customers with a cheerful smile and deliver the best possible customer service
  • To take the money for the goods and at the end of the shift to reconcile the till with a member of the staff.
  • To operate the credit card machine
  • Report any refunds or exchanges
  • Be aware of any potential shop lifters and report immediate concerns to management.
  • To reconcile the goods with the correct department on the till.
  • To be compliant  with Health and Safety Legislation at all times
  • To attend relevant training and volunteer meetings as required.

 

 

Essential skills, knowledge and experience

 

  • Smartly dressed person who has the ability to work as part of a team or on their own.
  • To strictly maintain Jersey Hospice Care Non-Disclosure Agreement.  
  • Able to talk to people easily and comfortably.
  • Previous customer service experience would be useful but not essential.
  • Previous cash handling skills would be an advantage but not essential.  

 

Essential qualities

  • Confidential
  • Reliable
  • Friendly and approachable
  • Empathetic and understanding
  • Good interpersonal skills
  • Non-judgemental approach
  • Ability to work well as a team player