Immigrant Youth Services / SACRO

Mentor - SACRO

PROGRAM NAME:     SACRO – Youth Mentorship Program


POSITION TITLE:         Youth Mentor


SCHEDULE:                   Flexible – Mondays to Fridays


LOCATION:                   George Ferguson Way


REPORTS TO:               Ruby Bhatti – Youth Mentor Facilitator



This Youth Mentor Program being run by the South Asian Community Resource Office (SACRO) is a program where low to moderate risk youth can be referred to engage in extracurricular activities. This program will help them learn how to have a pro-social, positive relationship with a role model through being matched with a screened and trained volunteer mentor.


  • Accountability and Dependability: Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines, professional standards, regulations and principles. Demonstrates reliability and integrity on a daily basis.  Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines and appointments.  Communicates delays in work and renegotiates deadlines in a timely manner.
  • Communication: Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences.  Expressing and transmitting information with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarizing information according to the audience in order to increase understanding.
  • Ethics, Integrity, Confidentiality, and Trust: Models and promotes honesty and integrity within and with others.  Takes the right action at the right time and in a manner that complies with the processes and procedures of the organization and the law.  Demonstrates effective discretion, builds rapport with others and maintains confidentiality.  Displays honesty and transparency that exhibits the values and mission of the workplace.
  • Valuing Diversity and Inclusion: Appreciating and leveraging the capabilities, insights, and ideas of all individuals.  Working effectively with individuals of diverse style, ability, and motivation.  Seeking to be inclusive of all abilities, cultures, and backgrounds; challenging exclusionary practices. 
  • Professionalism: Behaves with fairness and consistency in communication, daily interactions, and decision-making.  Shares information and ideas with others in a collaborative manner.  Maintaining consistent lines of communication with manager, supervisor, team members and clients communicating deadlines, issues, status updates, and successes.  Maintaining appropriate interpersonal relationships and boundaries with staff and clients.


  • Mentors arrange meeting times with their youth (days, evening, weekends) and choose activities that they will both enjoy doing together.
    • Working out at the Gym
    • Walk through Parks/Hikes
    • Life Advice & Guidance
    • Community Events
    • Homework Support
    • Non-judgmental Listening
    • Arts & Crafts
    • Music
    • Sports & Recreation


Education and Certification:

  • Maintenance of a valid Criminal Record Check.
  • Valid Class 5 Drivers License & Drivers Abstract.
  • 19 + Years of Age.


  • Experience working with vulnerable and at risk youth and/or diverse groups of people.

Knowledge and Skill Set

  • Strong inter-cultural communication skills.
  • Ability to connect with youth.
  • Conflict resolution/management skills.
  • Creating a safe and comfortable environment.
  • Self-Motivation, organizational skills and efficiency in time management.
  • Knowledge of another language other than English is an asset.