Starting Well Partnership South Worcestershire

Community Hub Volunteer- Admin/Business Support

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Community Hub Volunteer- Admin/Business Support

Be rewarded and have new experiences, volunteer with us as a Community Hub Volunteer.

What does this involve?

Community Hub Admin/Business Support volunteers support the Business support teams in Family Hubs across Worcestershire. You will provide a welcoming and friendly face for visitors to the centre and assistance for any queries which might arise. Tasks include cover for the Family Hub reception, answering and re-directing telephone calls and updating display boards, marketing and literature.

Skills Required

  • Good communication and listening skills
  • A welcoming, friendly and approachable manner
  • Basic administration and IT skills (or a willingness to learn)
  • The ability to be flexible and work as part of a team

Frequency/commitment of the role

Family Hubs are open on weekdays although times and days may vary based on location. This volunteer role can be flexible based on both your availability to volunteer, and the demands of the centre.


In preparation for taking on the community hub admin role, you will complete our volunteer recruitment and training processes. You will normally volunteer alongside a member of our Business Support team who will act as your point of contact.

Development Once qualified

Hub volunteers may be interested in exploring other opportunities within the Starting Well partnership including Healthy Weight Champion, Parenting Peer Supporter or delivering a community hub group.

Other details

Before becoming a volunteer, you will be required to complete an Enhanced DBS check (if you do not already have one in place which is registered on the DBS Update Service website). You can expect to receive regular support and supervision when carrying out your volunteer role including a comprehensive induction before you start.

Our Vision

Action For Children Starting Well Partnership South Worcestershire 

We place children, young people and families first, delivering safe high quality services that empower and enable children, young people and families to achieve their full potential.

We play an important role in supporting local families in South Worcestershire with children aged 0-19. By providing training, advice and guidance the local Action For Children Starting Well team empower families to 'nip things in the bud' early and this limits the risk of escalation. The service places an emphasis on a holistic ‘whole family’ approach that will result in long term, sustainable change.

Our work includes: Children Centre services, positive parenting courses, adult learning, support within schools and communities to engage young people with their education and work journey, and advice and guidance to young people who are not in education.

What Volunteers Say...

I was directed to Action for Children by a colleague on my course and after an initial meeting and attending the volunteer training session, with the Senior Volunteer Co-ordinator, I obtained a placement at the Buttercup Centre. The recruitment process was really simple and the support received from my supervisors and others at the centre is fantastic. If there is anything I am unsure of or the parents are looking for guidance, I know who to ask and where to signpost them.