Shelter Scotland

Housing Suppport Service Volunteer Dumfriesshire

Role Summary:

We’re looking for volunteers to support our Dumfries and Galloway housing support service in a variety of ways, and are able to tailor the role based on your interests, skills and confidence. This could include helping with some administrative tasks or providing 1-1 support to somebody affected by bad housing or homelessness. We’re particularly interested in hearing from people with personal experience of housing issues, or those who strongly believe that everyone has a right to a safe, secure and affordable home.

We provide support in Annandale & Eskdale, Stewartry and Wigtownshire (excluding Stranraer)


Suggested Commitment:

3-4 hours per week, for a minimum of 6 months.


Main Tasks:


This will be tailored to your skills, experience and preferences, and we would provide a supportive environment for you to take on new tasks as your confidence builds.


The types of tasks that you could help with include:

  • Administrative tasks, such as answering the phone, typing or scanning
  • Accompanying our paid staff to appointments with service users
  • Providing 1-1 support to service users as a befriender, helping them to maintain their housing and achieve their goals.


Benefits of volunteering with us:

  • Experience volunteering for a charity with a well-known national identity and reputation
  • Excellent training opportunities
  • A supportive environment to build confidence and experience in a housing support role.