Erdington Shop Driver's Mate volunteer

Volunteer Van Driver's Mate



Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!


Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 10:00-16:00. 

Location: Shop in Erdington, Birmingham. B23 6SY

Supervised by: Community Shop Manager/Assistant Manager


Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require a basic criminal record check, but having a criminal record does not mean that you cannot volunteer with us. 

Skills and Experiences Required:

This role does require the ability to lift heavy items of furniture. Other than that, what's really important to us is that you want to be part of our teams and come ready to share your individual skills and experiences. 

We do request that you are willing to follow Shelter's policies, including our volunteering, health and safety, equality and diversity, confidentiality and data protection policies. 

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

  • Welcome you with a Volunteer Handbook
  • Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
  • Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy


Benefits of volunteering with Shelter…

  • Supporting Shelter in our fight against bad housing and homelessness
  • Gain valuable experience in a retail environment
  • Getting involved in your local community and being part of a great team
  • Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days


If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the shop manager at or 0121 314 1874.