Tŷ Hafan - the Hospice for Children in Wales

Neath - Stockroom Volunteer

We are Tŷ Hafan.

We provide comfort, care and support to children with life-shortening conditions and their loved ones.

Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.

At the moment we only have enough money and resources to support 10% of the families who need us.

Through volunteering, you can help us to reach every family who needs us.

As a Stockroom Volunteer in our Neath shop, you will help us sort, price and display donated items. You will also assist with keeping the stockroom organised and tidy. This is a great opportunity to gain valuable retail experience, meet new people and support children with life-shortening conditions, and their families.

The Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.

It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!

This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.

Hannah and Sandra lead a team of energetic volunteers, and between them, turnover a huge amount of stock each week.

They make sure that customers have the best shopping experience and leave with a smile on their face. 

The shop is open 9am-4:45pm Monday-Saturday and we appreciate any time you can spare.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Click here to fill in an application form or continue reading about this role below.


Age requirement: 16+

Location: 17 Queen Street, Neath SA11 1DN 

Commitment: Ideally, we would be looking for your support for at least 2 hours a week.

Current available shifts: Saturday PM

Current available shifts: Wednesday PM

As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);

•  Preparing items for sale, including steaming, ironing, tagging and labeling;

•  Moving items from the stockroom to the shop floor;

•  Keeping the stockroom clean and safe of any hazards.

 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role. 

Here's what you can expect from our training:

•  A flexible schedule that suits your availability;

•  Learn about our Big Ambition, vision, values and policies;

• Learn how to handle, store and dispose of donated goods safely and hygienically;

• Learn how to assist customers and answer queries;

• Learn how charity shops operate and gain valuable retail knowledge. 

The benefits of becoming a Retail Stockroom Volunteer:

• Gain valuable work experience in a retail environment;

• Develop your customer service, teamwork and organisational skills;

• Support a good cause and help your local community;

• Meet new people and make new friends;

• Most importantly - have fun, enjoy yourself and feel good about helping others! 

Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees.

We can't wait to welcome you to the team!

Click here to fill in an application form

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.