Neath - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Neath Shop:
Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.
It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!
This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.
Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.
They make sure that customers have the best shopping experience and leave with a smile on their face.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 17 Queen Street, Neath SA11 1DN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
