Cwmbran Till & Customer Service Volunteer


Are you looking for a fun, rewarding way to meet people, build confidence, gain new skills and make a real difference in your local community?
Join us as a Retail Volunteer in our wonderful Cwmbran shop, one of the longest-standing and best-loved Tŷ Hafan stores in Wales!
Every hour you give helps us provide specialist care, therapy, emotional support, and unforgettable experiences for children with life-shortening conditions and their families.


Age: 16+
Location: 5 General Rees Square, Cwmbran NP44 1A
Commitment: Flexible. Even 2 hours a week makes a huge difference!
(We'll chat about shift times when we meet)
Checks: We'll ask for two referees as part of the onboarding process.

• Giving customers a warm, friendly welcome
• Helping shoppers find what they're looking for
• Serving at the till and handling purchases
• Receiving donations & promoting Gift Aid
• Selling raffle and lottery tickets
• Being a proud ambassador for Tŷ Hafan and our Big Ambition.
No experience? No problem. We'll give you all the training you need.
Click here to view the full role description

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
If you would prefer a paper application form, please contact us at volunteering@tyhafan.org or call 02920 532 254.
We can post a copy directly to your home, along with a pre‑paid return envelope so you can send it back easily.

You’re very welcome to try a trial shift before applying.
Click here to register your interest in a trial shift
A trial shift can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.

If you’ve experienced any barriers to applying, or if you have any questions at all about this role, please let us know. We’re here to help!
Just contact us using the details above.

