Tŷ Hafan - the Hospice for Children in Wales


Cwmbran Till & Customer Service Volunteer

Decorative picture of shop window showing text "Till & Customer Service Volunteer - Cwmbran"

Are you looking for a fun, rewarding way to meet people, build confidence, gain new skills and make a real difference in your local community?

Join us as a Retail Volunteer in our wonderful Cwmbran shop, one of the longest-standing and best-loved Tŷ Hafan stores in Wales!

Every hour you give helps us provide specialist care, therapy, emotional support, and unforgettable experiences for children with life-shortening conditions and their families.


Age: 16+

Location: 5 General Rees Square, Cwmbran NP44 1A

Commitment: Flexible. Even 2 hours a week makes a huge difference!

(We'll chat about shift times when we meet)

Checks: We'll ask for two referees as part of the onboarding process.


Giving customers a warm, friendly welcome
Helping shoppers find what they're looking for
Serving at the till and handling purchases
Receiving donations & promoting Gift Aid
Selling raffle and lottery tickets
Being a proud ambassador for Tŷ Hafan and our Big Ambition.

No experience? No problem. We'll give you all the training you need.

Click here to view the full role description


Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

If you would prefer a paper application form, please contact us at volunteering@tyhafan.org or call 02920 532 254.

We can post a copy directly to your home, along with a pre‑paid return envelope so you can send it back easily. 


You’re very welcome to try a trial shift before applying.

Click here to register your interest in a trial shift

A trial shift can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.


If you’ve experienced any barriers to applying, or if you have any questions at all about this role, please let us know. We’re here to help!

Just contact us using the details above.


Graphic displaying the message: ‘This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.’ Below is a bordered quote that reads: ‘Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.’ The quote is surrounded by a hand‑drawn pink border.

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