Events & Community Fundraising Assistant
Events & Community Fundraising Assistant
Supervisor |
Events and Community Fundraising Manager |
Location |
Burwood East |
Time Commitment |
Tuesday or Thursday, weekly, 4 hour shift |
Date Revised |
January 2025 |
Business Unit - Department |
Fundraising and Communications |
About us |
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RSPCA Victoria is a non-government, community-based, not-for-profit organisation whose vision is ‘ending cruelty to all animals’. We are Victoria’s best-known and most respected animal welfare organisation. Volunteers are an integral part of the RSPCA Victoria team. They play an active and vital role in helping to support our work to improve the welfare of animals and protect them from cruelty and neglect.
This role is to assist the Events and Community Fundraising team with campaigns, event preparation and supporter care. This role will help ensure we can support our community and campaign fundraisers – helping ensure we get the best fundraising results possible.
This volunteer role will include:§ Providing support to participants joining our fundraising campaigns by preparing items for posting, calling supporters to thank them, and offering support to the fundraising team where possible§ Preparing materials for events including packing boxes or moving items§ Reviewing email inboxes and providing templated responses to emails§ Writing supporter communications such as thank you correspondence and receipts§ Responding to supporter enquiries with event and/or fundraising specific information
To successfully undertake this role, the volunteer will possess the following skills, attributes and/or experience:Essential:§ Comfortable speaking on the phone§ Comfortable updating spreadsheets§ Comfortable working within Outlook inboxesDesirable:§ RSPCA Volunteer experience§ Salesforce database experience
Training will be provided on using computer systems and documents. Scripts will be provided for phone conversations. Templates will be provided for written communications.All necessary information and training will be provided as needed.
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We are proud to be recognised as an Advanced Workplace in the
Mental Health First Aid Workplace Recognition Program.
RSPCA Victoria volunteers contribute vital support to ending cruelty for all animals.