Ronald McDonald House - Parkville

Volunteer Room Attendant

About the Role

As the Volunteer Room Attendant, you will be responsible to provide an excellent and consistent level of service to families whilst conducting cleaning duties in the assigned place of work, transforming rooms into a home away from home for our families.

You will support the Housekeeping staff with the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality skills while supporting families of seriously ill children 

Some of the responsibilities include:
  • Servicing all allocated guest room

  • Restock and clean the trolley according to established procedures

  • Use correct cleaning techniques to clean following OHS regulations

  • Check and restock room supplies

  • Report lost and damaged items to the House Manager

  • Work closely with Front Office staff

  • Liaise with families