Cancer Society of New Zealand volunteer portal

Oncology Host

Purpose of Position

To provide of a positive and supportive experience for patients undergoing treatment in the Wairarapa Oncology ward. 


Key Functions and Responsibilities

To provide an efficient and compassionate Oncology Support service for Cancer Society clients:

  • Give a warm welcome to patients and their supporters
  • Offer patients and their supporters assistance to obtain help from Oncology staff
  • Offer basic refreshments to patients and visitors as appropriate
  • Maintain waiting areas in a tidy and welcoming state
  • Maintain Cancer Society’s information material and provide to clients where required
  • Maintain professional integrity at all times, with an upbeat, professional and compassionate attitude
  • Comply with the relevant policies and procedures of Cancer Society and Hospital while on duty including Infection Control Protocols.


Key Requirements

  • Ability to work comfortably with people of all social, religious and cultural backgrounds
  • Understand and respect the principles of the Treaty of Waitangi
  • Ability to maintain boundaries and respect confidentiality
  • A caring and sensitive manner
  • Capacity to take direction and work alongside health professionals
  • Understanding of the needs of those being treated for cancer
  • Ability to listen

Hours required

As arranged with the Volunteer Coordinator.


  • Orientation, ongoing training and debriefing team meetings
  • Support and guidance provided whenever required
  • Volunteer identification to be worn whenever on duty


Additional Information

The duties undertaken by the Cancer Society volunteers must be complementary to the services provided by the hospital system. Cancer Society volunteers must not undertake duties where paid hospital staff are employed for this specific purpose, for example:

  • the transport of patients by wheel chair to and from cars – this is the role of hospital porters
  • core staff duties such as operating hospital computers or phone systems