City of Surrey - Heritage Services

Ambassador Volunteer at Museum of Surrey

Ambassador Volunteer at Museum of Surrey





Want to be part of something BIG? MoS Ambassadors will roam the museum galleries making visitors feel welcome and supported.


 What might that look like? You might start your shift handing out maps and asking people how they heard about the museum.  You might direct people to onsite demonstrations or fill them in about a cool upcoming event. Next you might answer a question about the dinosaur exhibit or do a brief survey. While you’re chatting, you will probably ask if the visitor has any suggestions about how we can make their experience even better!


 Basically, MOS Ambassadors are the warm welcome to the museum. You’re available if visitors need you and are prepared to work with staff to see how we can improve the visitor experience. You enjoy conversation and smiling.  IF you can speak a second language, that is fabulous. If not, that’s okay too.


 We would love to see your smiling face for four hours per month and are happy to train you so you can represent the museum with confidence.


 If this describes you, please fill out the application form. For more information, email or call 604-502-6461.

Application Process


Thank you for your interest in volunteering with the City of Surrey's Heritage Services and Museum of Surrey.

Volunteer Opportunities include:

Historic Stewart Farm (13723 Crescent Road, South Surrey)

  1. Heritage Activity Assistant
  2. Garden/Orchard Volunteer
  3. Education Assistant
  4. House Ambassador

Museum of Surrey (17710 56A Avenue, Cloverdale)

  1. Textiles
  2. Ambassador
  3. Public Programs & Special Events (Adult 19+)
  4. Education Volunteer
  5. Junior Docent (14-18yrs)

We are not currently recruiting volunteers for Exhibits, Collections or Surrey Archives


Eligibility Requirements


To apply as a City of Surrey volunteer, you must be:

  • 14 years or older
  • Eligible to volunteer in Canada (check your travel documents, if applicable)


Step #1 – Apply

Fill in an application online

 Step #2 – Getting to Know You

  • Attend an interview with the Volunteer Coordinator
    • In an effort to mitigate the spread of COVID-19 through the community, we are currently utilizing the option of conducting interviews via Microsoft Teams online instead of in-person interviews  
  • Submit 2 references
    • Forms available online or sent by Volunteer Coordinator
  • Complete a Police Information Check

 Step #3 – Orientation

  • When all the above steps have been completed, you will be contacted by phone or email by the Volunteer Coordinator to begin your orientation process
    • Heritage Services Orientation - learn about what it takes to volunteer with the City and the impact you can make on your community
    • Facility Orientation - meet your staff and volunteer team, get familiar with your volunteer role and learn how to keep yourself and others safe in the building

Step #4 - Volunteer!

This process can take up to 6 weeks so we thank you for your diligence and patience. Once you are eligible to volunteer, log-in to your profile at to search and sign up for volunteer activities, confirm shifts and record your hours of service.


For more information about COVID-19:


If you have concerns about your personal health situation, please contact your health care provider, local public health office or call HealthLink BC at 8-1-1. 

Kind regards,

The Heritage Services Team