DC Public Library


Volunteer Computer Instructor

VOLUNTEER COMPUTER INSTRUCTOR

PURPOSE

To teach one or more of the following computer software or computer-based classes to the Library's adult customers in support of the DC Public Library's Free Computer Class Program. The current curriculum includes the following modules.

  • Mavis Beacon Teaching Typing Clinics - (Monitor self-paced and customized typing tutorials)
  • NorthStar Digital Literacy Assessments & Certificate - (Monitor practice & proctored online sessions that award this respected workforce credential.)
  • PC Basics - Beginner
  • PC Basics - Intermediate
  • MS Word I Basics 2016
  • MS Word II Intermediate 2016
  • Mail Merge in MS Word 2016
  • MS PowerPoint 2016
  • MS PowerPoint II Intermediate 2016
  • MS Publisher Basics 2016
  • MS Excel I Basics 2016
  • MS Excel II Intermediate 2016
  • MS Excel III Advanced 2016
  • Web I Basics (Intro to the Internet)
  • Web II (Advanced Searches, Google Maps & Alerts, Meetup.com & LinkedIn.com, MOOC, etc)
  • E-Mail Basics (Intro to Web-Based Email)
  • Internet Job Seeking 101 (Exploration of Aggregator Job Boards, Setting up Accounts and Uploading Resumes & Cover Letters, etc.)
  • Job Seekers Drop-In Clinics (Provide basic & advanced assistance to job-seeking customers, including setting up E-mail accounts, reviewing, constructing and typing resumes, searching & setting up online job board accounts & alerts, Completing Online Job Applications & Assessments, etc.)
  • HTML Basics, HTML 5, Cascading Style Sheets, JAVA Basics (Basic Web Page Design)
  • Social Media (LinkedIn, Facebook, Twitter, Pinterest, Google+, etc.)
  • Document Creation & Management (Resume Writing & Cover Letter Workshop & Lab; Creating Photo Albums in MS PowerPoint and MS Word; Mail Merge in MS Word & MS Publisher; Track Changes in MS Word; Compare, Combine & Collaborate in MS Word; Creating Budget Sheets Using MS Excel Templates)
  • Microsoft Imagine Academy (Teach 6-week MS application courses (Word, Excel, PowerPoint), using 3rd party scripts, which prepare customers for the Microsoft Office Specialist (MOS) Exam on the Core, Expert and/or Master Levels. Also engage Jasperactive Learning Management System for classroom and personal software development. Courses involve 2 days & 5 hours each week for 6 weeks, for a total of 30 hours of instruction per application.

DESCRIPTION

  • Teach computer classes according to class scripts provided during the 2-Orientation Session
  • Teach classes in a 16-workstation Computer Lab, with SmartBoard technology
  • Teach adult customers in the proper use of the Computer Lab facility and to observe standard Computer Lab etiquette;
  • Insure that customers with special needs, e.g. hearing-impaired, visually-impaired, have optimal seating and proper adjustments to the Desktop
  • Submit all required paperwork to the Assistant Manager, Adult Literacy Resource Center for each class taught
  • Observe all safety and customer service guidelines covered in the 2-hour Orientation Session
  • Report inability to keep scheduled teaching commitment directly to the Assistant Manager, Adult Literacy Resource Center, as soon as possible, via email or phone or both

QUALIFICATIONS

  • Ability to read and comprehend English well (bilingual is welcome)
  • Strong commitment to customer service
  • Basic and/or intermediate computer skills in one or more of the above-cited computer software applications or computer-based classes 
  • Ability to verbally communicate effectively and courteously
  • Ability to receive and follow instructions

MINIMUM COMMITMENT

  • Teach two scheduled computer classes a month (each class is at least 2 hours in length)
  • Six-month commitment
  • Attendance at 2-hour VCI Orientation and SmartBoard training (required before teaching schedule commences)
  • Reports to on-site Volunteer Point-of-Contact
  • Active EMAIL account