SSI

Purpose  

QLD Emergency Relief Program provide support to walk in clients and families. 

The Emergency Relief Support Volunteer will work alongside ER Officer to help manage 

and/or assess financial relief request 

Tasks  

• Welcoming clients who are visiting the SSI Gateway office 

• Assist in assessing emergency relief requests from walk in clients 

• Document client data and provide food hampers or vouchers 

• Assist with administration and emailing of documents 

• Put food hampers together
• Assist in directing clients to appropriate internal and external services as needed

Skills Required

• Friendly, patient and empathetic 

• Good admin skills (Updating spreadsheets, collecting Centrelink details from Clients, photocopying documentations/receipts) 

• Knowledge of psychological and environmental factors which influence financial hardship in the local community