Administration Volunteer

About the role

This is an exciting opportunity to develop and use your administrative skills to support the day-to-day work of the Administration team in our Cornwall service.

As an Administration Volunteer you will help to maintain volunteer documentation, respond to emails and phone calls, update electronic databases and any administrative tasks as required.

 

Location and Time Commitment

  • Cornwall
  • Flexible hours between 9-5pm, Monday to Friday

 

Main Tasks and Responsibilities

  • Supporting the administrative team with tasks, including scanning, copying and filing.

  • Supporting with the screening of phone calls to ensure they get to the correct team or most appropriate member of staff.

  • Helping to ensure that client information displayed in shared spaces is tidy, current and relevant.

  • Maintaining accurate records of all contacts on our case management systems

  • Supporting the Volunteer Team to ensure that admin, record-keeping and communication within the volunteer programme are maintained, including helping to update electronic databases

 

What's in it for you?

  • Access to relevant training and ongoing role-specific guidance, support and additional learning opportunities throughout your time with us

  • Opportunity to use and develop your skills as part of giving back to your local community

  • Volunteer alongside a friendly and professional team that makes a real difference to people’s lives

  • Gain valuable experience and insight into the inner workings of a Community Drug and Alcohol service

  • Regular contact and support at every stage of your journey as a volunteer, including an assigned member of staff for supervision and development

  • Reimbursement of out of pocket expenses, in accordance with our Volunteer Expenses policy

  • An opportunity to feedback about your experience volunteering with us

  • Access to We Are With You employee assist programme

 

Please note that we require you to be a minimum of 18 years of age to be considered for this volunteering role

 

This role is subject to a Disclosure and Barring Service (DBS) check at an Enhanced level

 

Download the Role Description - Administration Volunteer Role Description

 

If you have questions about this role or volunteering with our Cornwall service then please contact us using the details below:

natalie.gyll-murray@wearewithyou.org.uk or billy.horton@wearewithyou.org.uk

01872 263001