Administration Support

About the role

This is an exciting opportunity to develop and use your administrative skills to support the day-to-day work of the Administration team in our North Somerset service. As part of the team you will provide a warm and friendly welcome to clients and visitors to the service to ensure a good first impression is made.


Location and Time Commitment

  • 35 Boulevard, Weston-Super-Mare, BS23 1PE
  • Minimum 4 hours per week


Main Tasks and Responsibilities

  • Supporting the administrative team with their tasks, including scanning, copying and filing

  • Supporting the staff on Reception to help create a welcoming and professional atmosphere for clients and visitors 

  • Supporting with the screening of phone calls to ensure they get to the correct team or most appropriate member of staff

  • Helping to ensure that client information displayed in shared spaces is tidy, current and relevant.

  • Providing basic information and advice on the service offer in North Somerset

  • You may also have the opportunity to attend events in the community to promote our service


What's in it for you?

  • Access to relevant training and ongoing role-specific guidance, support and additional learning opportunities throughout your time with us

  • Opportunity to use and develop your skills as part of giving back to your local community

  • Volunteer alongside a friendly and professional team that makes a real difference to people’s lives

  • Gain valuable experience and insight into the inner workings of a Community Drug and Alcohol service

  • Regular contact and support at every stage of your journey as a volunteer, including an assigned member of staff for supervision and development

  • Reimbursement of out of pocket expenses, in accordance with our Volunteer Expenses policy

  • An opportunity to feedback about your experience volunteering with us

  • Access to We Are With You employee assist programme


Please note that we require you to be a minimum of 18 years of age to be considered for this volunteering role

This role is subject to a Disclosure & Barring Service (DBS) check at a Standard Level


Download the Role Description - Administration Support Volunteer


If you have questions about this role or volunteering with our North Somerset service then please contact us using the details below:

01934 427940