Volunteer with Lifeblood


Donor Mobile Unit

 

About Lifeblood:

At Lifeblood, we’re here for all Australians. And although our life-giving role started over 90 years ago with blood, today we support more people in more ways than ever before. We also help to facilitate the donation of tissue, organs, breast milk, and other life-giving biological products. Plus, we deliver world-class research and provide expertise in diagnostic, transplantation and other clinical services. Everyone at Lifeblood is united through the power of humanity to build a healthier nation.

About the role:

We’re currently seeking a Lifeblood Donor Mobile Unit Refreshments Volunteer to join our team. In this role, you will be responsible for the provision of food and beverage services to donors and maintaining a clean working environment within the refreshment area of the donor mobile unit.

This is a volunteer role with set weekly/ fortnightly shifts. You will be asked your availability prior to starting. 

Accountabilities:

  • At all times provide our donors with great customer service
  • Preparation, heating of food and beverages
  • Replenish the self-service buffet bar as required
  • Maintain the refreshment and recovery area, ensuring they are all in a clean and orderly condition
  • Communicate any issues / system deficiencies to Donor Centre Manager/ Session Leader
  • Support Lifeblood business initiatives when asked

Skills & capabilities:

  • Ability to work within the vision and values of Lifeblood
  • Knowledge of safe food handling procedures
  • Demonstrated understanding and commitment towards of excellent customer service
  • Effective communication skills
  • Ability to engage with a diverse range of people
  • High level of commitment to quality systems
  • Reliable and punctual
  • Basic computer and smart phone knowledge & skills

We strive for an inclusive environment where all people, regardless of their backgrounds or abilities, feel respected and supported to contribute to Lifeblood’s vision to the best of their ability. To ensure all candidates have equal access to opportunities and resources, reasonable adjustments may be made during the recruitment process according to individual needs or requirements.

As part of our recruitment process, you’ll be required to complete and clear a national criminal history check.

COVID-19 update:

Lifeblood’s top priority is the safety of our donors, staff, volunteers and, of course, blood recipients. Blood and plasma donation remain absolutely vital, and as healthcare settings, our blood donor centres remain open and our teams are ready to welcome donors who are healthy and well. Our donor centres are safe places and we’ve always adhered to strict sanitation protocols. In light of the current coronavirus pandemic, we’ve implemented further measures to help protect our donors and our teams too. For further information on this, please visit our website for updates.