IT Tech Support
We require volunteers with experience in supporting an organisation in all aspects of IT configuration, software development, maintenance and optimisation.
As a member of the 4 Voices team in support of our mission, vision and values, responsibilities are as follows:
- Help configure the technology in the inaugural 4 Voices vehicle;
- Support website development and modification;
- Help with the design and implementation of tools and training to be delivered by our volunteers to our target audience;
- Training of volunteers;
- Build innovative, interactive, and closed-loop donor tools and volunteer feedback tools;
- Develop, optimise, and maintain 4 Voices primary mobile application for van operations;
- Regularly attend 4 Voices shifts;
- Successfully develop relationships with key 4 Voices team members;
- Successfully develop and implement new IT products consistent with 4 Voices strategy;
- Assist in management and optimization of 4 Voices database for optimal performance, data management, and data usage;
- Develop and implement new or third party tools to streamline processes and procedures, with a strong emphasis on efficiency and scalability;
- Develop and implement methods to engage and support a growing volunteer network;
- Develop 4 Voices management, marketing, and display tools for 4 Voices leadership using 4 Voices data (e.g. van operations productivity dashboards, donor dashboards, real-time volunteer reporting displays, hack data displays, etc.);
- Develop innovative web-based tools to help engage our donors and sponsors;
- Create tools & applications to streamline data input into our primary database and maximise data;
- Manage and manipulate data within our database;
- Work to achieve the above within agreed budget and time constraints.
