Volunteer Team Leader - Peachland
Help host, coordinate and promote blood donation events in local communities and workplaces or be a team leader in our donor centres. As a volunteer leader, you will also work closely with our employees and learn how to recruit, train, and schedule volunteers.
Volunteer Team Leader
The volunteer leader is responsible for coordinating a group or individual volunteers who contribute to donor satisfaction and retention. This key volunteer position is instrumental in leading the Canadian Blood Services volunteer program in the community and guiding the interactions of the volunteer team with donors and other staff at clinic.
Activities and Tasks Associated with the Role
This assignment has a variety of duties, including, but not limited to the following:
- Ensure that one registered volunteer is scheduled per shift at each mobile event.
- Providing required training related to COVID protocols for all volunteers and updating all volunteers with specific procedures.
- Provide sensitive guidance and direction.
- Act as a liaison between volunteers and CBS staff
- Maintain close contact with the Coordinator Volunteer Resources who is responsible for all aspects of the volunteer program.
- In consultation with the Territory Manager/Event Coordinator, assist with mobile promotions as requested.
Skills, Abilities, Traits
- Friendly, outgoing and possess good communication skills.
- Able to work independently as well as in a team environment.
- Sensitive and respectful of the dignity of all people
- Able to relate to different personalities and age groups in a variety of situations.
- Able to observe and react appropriately to adverse reactions.
- Professional in manner and appearance
- Reliable and punctual
- Able to motivate and guide others, previous leadership experience.
- Team-building skills and an ability to delegate effectively.
Volunteers are expected to:
- Maintain the confidentiality of all personal information.
- Wear Canadian Blood Services volunteer vest and name tag while on duty and adhere to dress code policy.
- Refer all donors with medical questions to the clinic staff.
- Perform only those tasks assigned, observe all safety protocols and apply when needed. Do not perform tasks beyond ability or physical capability
- Fulfill training requirements and volunteer commitment of a minimum of 6 months.
- Represent the organization and promote Canadian Blood Services programs within the community.
- Do not speak to the media on behalf of Canadian Blood Services.
- Develop and maintain effective working relationships with Clinic Supervisors, donors and other volunteers.
- Volunteer orientation and training provided by the Coordinator of Volunteer Resources in your area
- Specific COVID 19 pandemic updates provided to volunteers via email or Clinic Supervisor onsite
- During clinic operations – Clinic Supervisor or Charge Nurse at mobile event
- Overall –Coordinator Volunteer Resources in your area
- Opportunity to contribute to Canada’s lifeline by assisting donors to feel valued and appreciated for their donation
- Satisfaction of knowing your efforts are helping to save lives for those requiring blood and blood products
- Meet and interact with a variety of people
- Opportunity to demonstrate leadership ability and skills
- Contributing to the overall success of the mobile event