Hyndburn - Older People's Service

Woodhaven Day Centre 2 Thorneyholme Road Accrington BB5 6BD Manager Michelle Brierley - Woodhaven – Befriending Support

Woodhaven Day Centre (Accrington) – Befriending support

Sessions are from 1:30pm to 3:30pm on Monday & Tuesday afternoons. 


Older people services operates using quality services which are provided in a safe way for all residents.


Our core purpose is to provide high quality competitive, and person centred residential and day time support for the people of Lancashire.


Engagement (Befriending) volunteers support the service by listening to the residents in a 121 capacity. Support from a Volunteer can help make a difference in someone's life, even if it's just a smile. The benefit of having a regular meeting with an engagement befriender helps to increase the confidence, resilience, and independence of the service user as they actively support, encourage and empower the resident to achieve specified and agreed goals and objectives.

This opportunity takes place on a specific day & time.

You must be willing to go through an induction process and relevant background checks; this role is subject to an enhanced DBS check.


As an engagement befriending volunteer, you will:

• Encourage and spend some time chatting to residents helping to combat feelings of loneliness

• Help to brighten up a resident’s day

• Log volunteering hours monthly on-line.

• Complete training and commit to further training relevant to role

• Volunteers are required to have successfully passed essential training before starting Personal Qualities

Befriending/ mentoring volunteers need to:

• Be a good communicator and listener

• Have empathy

• Be patient 

Have a caring nature

• Be committed and responsible

• Adhere to confidentiality guidelines







Schedule Summary

This activity generally occurs on

  • Monday Afternoon
  • Tuesday Afternoon