Catholic Charities Volunteer Services

Behind the Scenes Help - Front Desk Receptionist Volunteer

Front Desk Reception Volunteers


Catholic Charities’ office at the Magnolia Center in Lanham, MD provides many services to a variety of individuals. Located at the Magnolia Center are the Kennedy Institute Supported Employment and Personal Support Programs, the Family Preservation Program, Parish Partners and the Prison Outreach Program.


The Front Desk Receptionist Volunteers will help provide a welcoming environment for clients of the various programs. They will help leverage the efforts of our staff by performing front desk reception duties such as answering phones, providing information and referrals, and other administrative tasks.


Receptionist Volunteers will be responsible for:

  • Greeting clients when they first walk in
  • Providing information and referrals to clients
  • Answering/making phone calls
  • Assisting staff with administrative tasks


Desired Skills, Experience & Characteristics:

  • Ability to work in a fast-paced environment
  • Good phone skills
  • Good customer service and communication skills



  • Volunteers must be fluent in English
  • Volunteers must be 18 years or older


Volunteer Benefits:

  • Improved communication skills
  • An opportunity to be more aware of those in your community



  • Volunteers will participate in Catholic Charities Volunteer Orientation
  • Volunteers will receive on-site training at the Catholic Charities office in Lanham, Maryland
  • Volunteers will have on-site supervision


Time Commitment:

  • Volunteers are needed to serve for at least 6 hours a week
  • Volunteers can serve during either daytime or evening hours


Location: Magnolia Center at Doctors Community Hospital, 8200 Good Luck Rd, Lanham, MD 20706

  • Parking is available at the facility
  • Also accessible through the DC Metro Rail Green Line and the G12 or 16 Bus

Schedule Summary

This activity generally occurs on

  • Monday - Morning, Afternoon
  • Tuesday - Morning, Afternoon
  • Wednesday - Morning, Afternoon
  • Thursday - Morning, Afternoon
  • Friday - Morning, Afternoon