Catholic Charities Volunteer Services

Adult & Children Clinical Services Department - Quality Assurance Volunteer with Behavioral Health Services

Quality Assurance Volunteer



Catholic Charities Anchor Behavioral Health Services provides help for adults living with mental illness that includes furthering education, finding and securing employment, managing medication and providing ongoing case management services. 


The Quality Assurance Volunteer will assist the Quality Assurance and Improvement team. This volunteer will contribute to improving the quality of behavioral health services for children and adults under the care of Catholic Charities.


The Quality Assurance Volunteer will be responsible for:

  • Assisting the Quality Assurance and Improvement team with behavioral healthcare tasks
  • Interacting with clients


Desired Skills, Experience & Characteristics:

  • Great customer service skills
  • Experience working with underserved/underprivileged clients
  • Professionalism



  • Volunteers must be 18 years or older


Volunteer Benefits:

  • Improved communication skills
  • Experience in behavioral healthcare
  • A better awareness of those in your community



  • The volunteer will participate in Catholic Charities Volunteer Orientation
  • The volunteer will receive on-site training at the Anchor Behavioral Health Services center
  • Volunteers will have on-site supervision


Time Commitment:

  • The volunteer must commit to serve for at least one year
  • The volunteer must serve for no less than 8 hours per week
  • The volunteer is needed during business hours


Location: Anchor Behavioral Health Services, 1001 Lawrence St., NE Washington DC

  • There is limited street parking available in front of the facility
  • Also accessible via the DC Metro Rail Red Line Brookland-CUA station


Next Steps:

  • Then, join us for Volunteer Orientation to learn more about this role and begin the volunteer onboarding process