Dakota County Community Corrections


Internship Opportunities - Customer Assistant - EDO - Intern

Maximum Number of Volunteers in Position:

Hours will be 8:00AM to 1:00PM, Monday through Friday. This is the second phase of a learning program through Inver Hills Community College.   Student has already done the basic position as a Service Learner/Volunteer in a satisfactory manner and qualifies for work study through the school.

 

General Description

This position is an extension of the initial program as a Customer Assistant. The position will continue to assist customers but will gradually add knowledge and responsibility. They will learn about the various programs the county offers and what their missions and goals are in order to better provide guidance to the customer.

 

Duties & Responsibilities

Greeting customers, determining what customer is looking for, refer to appropriate resource. Knowledge you gained from previous experience will provide you with the ability to do more to help customers and coordinate services. You should be able to spend extra time to make sure needs are being meet.  You will also be assigned other duties as needed and you will be expected to research an area in government that will increase your knowledge.

 

Benefits of Internship

This is the next step in your learning. You have already shown that you can be successful as a professional and have the motivation to move forward. You will continue to increase your knowledge and your networking will expand. Client contact will increase and you will be able to evaluate if this is the direction you will continue in. You will not only look good on a resume but your self- confidence will be a strong selling point.

 

Minimum Qualifications

Minimum of 20 years old, Identified by Inver Hills Faculty as a good fit, can successfully complete a background check and has completed a semester of service learning with this program.

 

Minimum Time Commitment

Two semesters

 

Required Training

Training will be directed by Dakota County and supported by Inver Hills Community College Faculty.   Specifics to be determined.

 

Work Site

Northern Service Center (NSC), 1 Mendota Road, West ST Paul MN

 

Other Information

This is a pilot project and as such we do not know how time will be divided. We will be asking interns to help other departments for various projects as needed. We will also be working with the school to identify topics for the student to research.   At the end of the second semester we will expect the student to present a paper about their experience. We are hoping to be able to offer this site as a work-study position.

 

Contact Information:

Brandon Head

Volunteer/Intern Program Coordinator

Email: brandon.head@co.dakota.mn.us

Phone: (952) 891-7151

 

Qualifications Required

  • Accepted Data Privacy Notice - Tennessen Notice Must be Yes
  • Background Check Must be Completed: Cleared
  • Signed Volunteer Waiver Must be at least Yes