Tri-Cities Henderson Office Volunteering

S.U.C.C.E.S.S. is one of the largest social service agencies in British Columbia, Canada. The vision of S.U.C.C.E.S.S. is one of a vibrant Canadian society where people thrive and contribute to inclusive communities. We are one of the largest non-profit social service organizations in BC, providing services such as settlement, seniors and housing. S.U.C.C.E.S.S. has evolved into a multicultural, multi-service agency assisting people at all stages of their Canadian experience. 

Currently, our Tri-Cities Henderson Office is looking for Front Desk Assistant Volunteers to help with reception duties. Please see below for more details and how to apply:

Work location: 2058 - 1163 Pinetree Way, Coquitlam, BC

Key Responsibilities:

• Front desk support
• Greeting walk-in clients and visitors
• Answering the phone, directing calls
• Helping clients register for workshops, classes or events
• Promoting programs and services
• Assisting Program Assistants with administrative tasks when needed

Time Commitment and Schedule: 4 hours per week, a minimum commitment of 3 months.

Shifts occur Monday-Friday between 9am to 1pm and 1pm to 5pm 

Qualifications Requirements:

• Intermediate Level of English or above
• Ability to speak one of the languages listed in the title
• 19 years or older
• Must be willing to conduct a free criminal record check

Personal Qualities Desired:

• Ability to work in a fast-paces environment
• Friendly, courteous, attentive
• Previous customer service experience is an asset

Orientation and Training Provided:

• General orientation to S.U.C.C.E.S.S
• Specific orientation to the volunteer position

Benefits of Volunteering:

• Support the work of S.U.C.C.E.S.S. in our mission to build bridges, embracing diversity and foster integration through service and advocacy
• Gain customer service/ social service experience
• Opportunity to practice English
• Volunteer certificate issued after 40 hours of volunteer service 

Supervision: This position will be supervised by a S.U.C.C.E.S.S. Program Assistant or a Settlement Practitioner.

Application and Screening Process:

To apply for this position- Please click the 'Fill in an Application' button on the top right-hand side of this page. Thank you so much!

Please note: While we appreciate all applicants, we only have capacity to contact those selected. Due to the volume of applicants, please wait 2-4 weeks before contacting us if you have any questions regarding your application. Before starting as a volunteer, successful candidates must complete an interview, pass a Criminal Record Check, complete our Agreements & Acknowledgements, and the required volunteer training.