Richmond Immigrant Settlement & Integration Program

Volunteer Posting: Workshop Assistant Volunteer (Richmond Service Centre)

S.U.C.C.E.S.S. is one of the largest social service agencies in British Columbia, Canada. The vision of S.U.C.C.E.S.S. is one of a vibrant Canadian society where people thrive and contribute to inclusive communities. We are one of the largest non-profit social service organizations in BC, providing services for immigrants, seniors and housing. S.U.C.C.E.S.S. has evolved into a multicultural, multi-service agency assisting people at all stages of their Canadian experience. The Immigrant Settlement & Integration Program (ISIP) helps immigrants, and their families to learn about Canada's systems and services. We offer opportunities for immigrants to develop English language skills, learn about Canada's labour market, network, and develop professional and social networks, and settle into their local B.C. communities. ISIP services are for eligible immigrants, refugees and their families and are free of charge. Our services are offered in many languages.

We are recruiting volunteers to support settlement workshops at our Richmond Service Centre.

Work Location:

In person at our Richmond Service Centre or other Richmond service locations. Details to be confirmed by the Community Connections Coordinator.

Key Responsibilities:

• Greeting clients
• Set-up & take-down
• Assisting attendees with sign-in
• Materials distribution
• Evaluation forms distribution & collection

Time Commitment and Schedule:

• Workshop dates and times vary. Volunteers can sign up for the workshops that meet their availability
• Approximately 3 hours per shift
• Shifts usually occur Monday-Friday between 9am and 5pm. Sometimes workshops are offered on Saturdays as well

Qualifications Required:

• Intermediate Level of English or above
• Ability to speak a second language is an asset
• 19 years or older
• Must be willing to conduct a criminal record check
• Customer service experience (preferred)

Personal Traits/ Qualities Desired:

• Friendly, reliable, encouraging and welcoming
• Patient, non-judgmental and active listener
• Ability to work in a fast-paced, diverse, multicultural and multilingual workshop setting
• Team player and able to support the Settlement Practitioner with the assigned tasks

Orientation and Training Provided:

• General orientation to S.U.C.C.E.S.S.
• Specific orientation to the volunteer position

Benefits of Volunteering:

• Support the work of S.U.C.C.E.S.S. in our mission to empower people on their Canadian journey to achieve their goals through services and advocacy that promote belonging, wellness, and independence
• Gain customer service/social service experience
• Opportunity to practice English
• Volunteer reference letter issued upon request after 40 hours of volunteer service

Supervision:

• This position will be supervised by a S.U.C.C.E.S.S. Immigrant Settlement and Integration, Settlement Practitioner with volunteer management support from the Community Connections Coordinator as needed 

Application and Screening Process:

• To apply for this position- Please click the 'Fill in an Application' button on the right-hand side of this page
• Selected applicants will be interviewed. Prior to volunteering, applicants must complete a successful interview, a complete Criminal Record Check and complete our Agreements & Acknowledgements