Vancouver Immigrant Settlement & Integration Program

Active Volunteer Positions - Front Desk Assistants - S.U.C.C.E.S.S. Fraser Service Center

We are recruiting volunteers to support Front Desk reception at our Vancouver- Fraser Service Centre.


To apply for this position- Please click the 'Fill in an Application' button on the right-hand side of this page


Work Location:

S.U.C.C.E.S.S. Fraser Service Centre

#205 - 5838 Fraser Street

Vancouver, BC V5W 2Z5


Key Responsibilities:

Front Desk support

  • greeting walk-in clients and visitors
  • answering phone, directing calls
  • helping clients register for workshops, classes or events
  • promoting programs and services
  • assisting Program Assistants with administrative tasks when needed


Time Commitment and Schedule:

4 hours per week, a minimum commitment of 3 months.

Shifts occur Monday-Friday between 9am and 5pm.


Qualifications Required:

  • Intermediate Level of English or above
  • Intermediate Level or above of Mandarin, Cantonese and or Arabic
  • 19 years or older
  • Must be willing to conduct a criminal record check
  • Customer service experience (preferred)


Personal Traits/ Qualities Desired:

  • Able to work in a fast paced environment
  • Friendly and welcoming
  • Patient and a good listener


Orientation and Training Provided:

  • General orientation to S.U.C.C.E.S.S
  • Specific orientation to the volunteer position


Benefits of Volunteering:

  • Support the work of S.U.C.C.E.S.S. in our mission to build bridges, harvest diversity and foster integration through service and advocacy
  • Gain customer service/ social service experience
  • Opportunity to practice English
  • Volunteer certificate issued after 40 hours of volunteer service


  • This position will be supervised by a S.U.C.C.E.S.S. Program Assistant.

Qualifications Required

  • Confidentiality Agreement training Must be Pass
  • Interview Must be Complete